EliteExtreme

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1 stars
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Category: Electronics

Contact Information
waste of time!!!, Florida, United States

EliteExtreme Reviews

scottdfw99 September 29, 2010
Takes Money, Doesn't Deliver Product
Placed an order, got charged, no merchandise ever shipped. Consistent with the other comments on complaintsboard.com, this company is completely unreliable. These ripoff artists don't even refund your money when they fail to ship an order. Do a search on this company, and you'll find multiple similar comments/complaints about them.
Issabella June 22, 2009
Unauthorized charges
I placed an order with this company about 2 years ago and was very happy, so, I did not hesitate to order again when I got a new phone. I place my order 5/14/09 and they charged me immediately, not just an authorization, but a charge. A week later I inquired on the order and was then told it was back ordered. I wait a few days later and after hearing nothing else, I cancelled the order. I did receive an immediate email response that my order was cancelled. I emailed again a few days later and asked when I would receive my credit--no response. I emailed two more times with the same question and still no response. I called today and was disconnected no less than 7 times before Liz finally answered and said it would be 15 business days before I would receive my credit. I will report again whether I receive my credit early next week, which will be the 15 business days. There are all kinds of threats on the website about no cancellations and restocking fees and chargeback fees. I discussed this with my bank and we will be pursuing this as fraud if I do not receive my credit within their ridiculous time frame!
MAV February 20, 2009
Horrible Information-Customer Service
First I ordered a cell phone battery cover (2 day ship by air) and never received on the 3rd day emailed and called the company and was VERY hard to get a hold of someone, when I finally did I was told that my item was backordered and they didn't know when it would be shipped??? I never ONCE received an email stating this information. When I told "Elizabeth" the customer rep this- I was simplytold -ok what do you want US to do?? Incredible!! I told her I wanted to be be refunded, she simply said OK, and abruptly hung up the phone!! NO refund details or anything at all!! WOW She was absolutely HOZRRIBLE.
This "customer service" rep I spoke to about my order when I called was the rudest telephone operator I have spoken with in a very-very long time "Elizabeth." I called back and asked for a Supervisor and was hung up on twice, by the same operator!! She then informed me that a Super. would not be available to help for more than 10 min and to call back.

Obviously I canceled my order and will not be doing business with EE ever again, as well, I will be letting all my friends, and co-workers know about my horrible experience, I will also place this on yahoo answers and blogs I belong to.

I guess I should have read this website first before ordering!

* I did request a FULL and complete refund on this back-ordered cover, and I better get it.


Truly Dissatisfied.

M V.
Uli February 5, 2009
they collect the money and never supply the product!!!
I've ordered a cellphone cover on 11/14/2008 and never received it so on 12/14/2008 a finally after several tries I finally got a so called Customer Service Rep on the phone..and she had the nerves to tell me the item was backordered!!! ugh..lousy business because as of today 02/04/2009 I still don't have my phone covers!!! Total Scammers that what that EliteExtreme Company is all about to top it off I paid through Paypals ..My suggestion is don't use this company at all!!!

Sincerly,
a paying customer still waiting!!!

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