EliteXtreme

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Category: Websites

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United States

EliteXtreme Reviews

Ursula February 13, 2009
Bad service
Purchased a simple MP3 USB battery charger for my Sansa Clip MP3 player. They sent me the wrong part! On several calls they say the correct part is on BACK-ORDER. It now has been nearly 4 months and NOTHING! Come on Guys Give me my money back.
Warning: Don't trust their Catalog descriptions or part numbers - They don't match what they send you.
kathy February 3, 2009
cannot get refund
i too ordedered some phone accessories for my grandson---did not receive the merchandise and as of today have not received refund after i canceled the order------everytime i call customer service is very rude and hang up on me---only have one manager and she also hangs up on me----i kept calling back and they all keep putting me on hold-----still have not received refund and at this time will probably not---manage advised that they only have 12 cust servc reps------all very rude and very adamant about refund. this company will hang up on you do not like what they say or agree with it. do no need to order anything from this company
Mike January 22, 2009
Do Not Patronize These Scammers
Please do a quick Google search of EliteXtreme complaints. That will tell you all you need to know about this internet ripoff.

Mike-- Ripped off in Mansfield Ohio
Glen January 6, 2009
Bad service
Ordered an adapter for my phone, got the wrong part, and a big attitude from customer service. They sent the wrong part, I paid 50% of the total cost of the part in shipping, and now they want me to pay again to ship it back, wait 3 weeks, and maybe they will send me the correct part.

I have no confidence in this company.
December 23, 2007
Took money, but product not sent!
I ordered a few items for my husbands cell phone and paid them. The websites says it takes a couple days for processing and items will ship. I received a conformation e-mail, and a link to see the status of the order i placed. After a week or so there was still no status change, so i called the customer service number and that said it was out of stock and they were waiting on a shipment from there supplier..

I asked if i could change the order to something else that was instock and they said NO. I asked to cancel order, and they told me to go back and read the customer information page. I Should of read it FIRST. I have NO ALTERNATIVES but to wait for when they ship my items, If i return they change re-stocking fees, if you do anything they charge a fee for refusing the items when delivered, calling your bank to do a charge back, NO cancellations.. THEY LEAVE YOU NO CHOICES.

They will now not respond to me in any way, I have called no answer,it says to e-mail they do not reply. It is now almost a month since order was placed and NOT one word from them for items i should of received within a week or so. If i did not call that one time, I would not even know the item was not in stock, even thought it was in stock when i placed my order.

They took my money within a couple days, and i have not EVEN received ANY kind of update on my order. Maybe, i will receive the items i paid for sometime over the next year, BUT since the customer has no choices without it costing something all i can do it wait.

I feel i was totally scammed.

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