On May 19, 2008 I left a package at the Greyhound Valley Retriever in Newport OR. It left with Insurance to Indianapolis Indiana and arrived as I received two phone calls on this matter that it did arrive. My buyer filed complaint that it was not there. I went to where it was sent from and he called Indianapolis # from above information. He told me that the package was signed for and picked up.
When I called myself June 26, 08 to ask for a copy for my claim against me I was rudely cut off when I asked to talk to the manager. She claimed that the confirmation # did not exist with greyhound. Mr. Picot who did attempt to retrieve his package was told the first time the same story about the # as I had the copy and he only had the number I gave him. The second time he returned he was told the package was returned. It has never arrived. When I called it was back to the number was no good.
On July 2, 08 I called to talk to Tina Archer; Supervisor and again I was spoken to rudely by" Sylvia" as she took my number and hung up again without letting me talk to her...
I am at my ends with and if you cannot help in this matter please direct me where to complain and get my insurance money of 200.00. I will have to swallow the shipping costs but someone has that chair and with no questions asked I would like it returned ASAP.
I am almost certain that someone does know about this missing package there in Indianapolis and does not want to cope to it. I have requested assistance from paypal on this matter and do not plan to drop this till the chair is found.
elk-mt.collectibles
Patti Hensel
541-547-5164.