Today I purchased an item that did not work. I was told prior to purchasing it that it was checked in back. The Steamer leaked water and did not steam. What did they check the color? These people are theves! After returning I was told they only give store credit. Well I dont want to have to return anything again. I Want hard cash like I paid. Anyway When leaving I saw a poor *** with a TV. I only lost 35 bucks. This company has no quality control or customer service. They should be run out of town and fast!