I ordered Ray Bans sunglasses from this company but the ones I received were clearly different (much larger in size) to those described on the website.
I phoned DecorMyEyes on the phone number provided on the website - the man who answered sounded drunk or asleep and told me to "ring again at another time as they didn't want to talk about it right now"!
I then emailed DecorMyEyes and told them they had send me the incorrect frame and that I would like the correct frame to be sent to me. This resulted in a long email exchange with someone called TONY RUSSO:
Their first email response stated that "I didn't know they came in different sizes" although their website clearly describes the size in some detail and even provides an explanation as to how to read the sizes!
Their second email response stated that "I only have the larger size".
Their 3rd email asked "would you be prepared to keep the large size for a refund?"
Their 4th email stated "please return the frame for a refund".
I was then refunded approximately half of what I paid.
When I questioned the other half, I was told this would cover the postage and the restocking fee! This amounted to me being $100 out of pocket.
In addition, I was told that the frame I returned was the correct one, ie the small size that I ordered!
This was an outright lie, as I know for a fact the frame was the wrong size - I double checked many times before sending it back as I would rather have kept the frame! (I wished I had taken a photograph but it didn't cross my mind that the company I was dealing with was dishonest, I thought they had made a genuine mistake.)
I asked to have the frame sent to me if indeed they had the correct size. The response was that they would send it but that I would have to pay another $35 in postage!
I am not prepared to take the risk again and prefer to cut my losses as I know they are lying and telling me I returned a different frame etc
THIS BUSINESS IS A SCAM AND THIS MAN IS A COMPLETELY DISHONEST CHEAT, who has no regard for his own or other people's online businesses.
I have since Gooled the business and unearthed many many negative comments and experiences abou them - I wish that I had done this before ordering!