I also got snagged on this one. Ordered two expecting the second to be for just the shipping of $7.95 only as stated on the web page. After inserting a qty of 2 and selecting Place Order I was taken to pages where I could order a the hard plastic base as shown in the advertisement (which I expected in the first place) for an extra $10 and scratching refills for another $12-$14. After saying NO Thanks to those two screens I was taken to a screen saying my order was placed. Never given the chance to review my order before placing it. Expecting to see an order amount of $19.95 + 7.95 + 7.95 = $35.85 I was shocked to see the order total of $71.70 !!

They charged me $39.90 (2 x $19.95) for the two Emery Cats + 31.80 for shipping (4 x $7.95). Their over charges are factors of shipping or product prices so they can claim it was programming or regular human mistakes. I think we all know better than that. They are a very shady business. If this was really a worth while product they would not need to do business like this to make money.

I immediately called my credit card company, verified the charge had not gone through yet, had my card canceled and a new one issued. They are not getting my money!

Jeff S.
Warren, MI

The website SAYS that each emery cat is $19.95. After I had submitted my order I am shown that EACH emery cat is $29.95. One of those was supposed to be BOGO! Not only that but the website says that S&H is $7.95, it's not. I paid $31.80 for shipping for the two emerycat POS's.

Once you recieve the confirmation email it offers a "free shipping" link. I wll not be entering my credit card informtion again just for these low lifes to steel more money from me!

Both the television and Internet ads advertise a board for $19.95 plus shipping and handling--$7.95, and you get another one free, paying just the $7.95 shipping and handling. Total of 35.85 plus tax of course. The bill comes and it charges 19.95 for the first board, 14.95 for the "free" board, and 15.90 P&H for EACH; total of 66.70 (in this state). By the time your order becomes "accessable" to the (well trained)customer service reps, it is too late for adjustments though they previously told you to call back and they will adjust. They will tell you that they will refund one of the P&H charges (still to be seen) and send you a label to return the two unwanted boards (Yes folks, you wound up with FOUR) at which time they supposedly will refund the price of those. After all the extra effort required on your part, it still remains unknown if these statements will be honored as it takes 2-3 weeks just to get the first order in. BUYER BEWARE!!!

www.EmeryCat.com advertised 1 item at $19.95 + $7.95 s/h, and a second item "FREE" + $7.95 s/h. My CC was charged $66.70 for "First Item + Second Item 'at Reduced Price' (instead of 'FREE') + $31.80 s/h (instead of $15.90)". Calls to their "Customer Service" at (866) 438-8842 did NOT work. I was on hold for almost an HOUR, and was then told that my order was "not in the system" for 2 days. On the 3rd day, AT EIGHT-O-FIVE A.M. (5 minutes after they start accepting calls), my order WAS "in the system", but they wanted to charge my CC $35 TO CANCEL MY ORDER, because it had "already left the warehouse, and can't be cancelled".
My bank says the CC charges are "valid", because I DID admit to ording the items, and it may take up to 180 days to get a full refund... ...IF the bank is able to determine that the company deceived me with their advertising.
There is NO PHYSICAL ADDRESS listed for the company (only a P.O. box # in Connecticut), and the phone number for their "customer service" department is owned by a "Edison Nation, LLC" in New York City, NY... ...and "Edison Nation" claims they "only handle orders", and would NOT give me the phone number or physical address of the company that sent me the items and charged my CC.
If anyone DOES ever find a physical address on them, please e-mail me at [email protected] with it, because I plan on pursuing federal charges against them for "deceptive advertising" (ad vs. actual items), "mail fraud" (it came via US Mail), and "wire fraud" (my CC was used to buy them).

This company does not give you the whole truth in purchasing their products. They advertise a board for $19.95 plus shipping and handling--$7.95, and you get another one free, paying just the shipping and handling. So why does this order turn out to total: $71.00????? The s&h charge turned out to be almost $32.oo. There was NO opportunity to review the total before confirming the order. My suggestion is not to order from this company.