Empire Liquidators

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Category: Websites

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United States

Empire Liquidators Reviews

ms5377 August 1, 2009
Took my money/Scam Business
This company is unprofessional and a big scam! I bid on some golf clubs for my dad and was told they would arrive in time for fathers day 2006, they didn't. Waited 6 weeks and I bought some out of pocket. After 8 weeks filed a complaint with ebay the seller told me to rebid on another set, so I did and got outbid several times. Last time I bid I won the new item, a womans driver, I called and let them know I won and that they owe me a credit. Never received it again this time they said for nonpayment when the agreement was they would apply the credit to the item and then on top of that they charged me 10 dollars restock fee! THEY KEPT MY MONEY AND THEY GAVE ME BAD FEEDBACK. I HATE THIS COMPANY!
September 23, 2008
Screwed!
Took my money, lied to me for a few weeks telling me the article was shipped. Left negative feedback for them. They rushed to contact me and the agreement was I would change the feedback and they would credit my account. They are a bunch of LIARS. I called them over 30 times (at my expense) and no one ever called back. Or gave me my credit. Stay away from them. You'll get more enjoyment ripping your money up and tossing it in the air. And don't remove negative feedback!
August 22, 2008
Does not work
I bid on and won 2 dehumidifiers. One of the units works great. The other one doesn't dehumidify. The control panel lights up and the fan turns on. The "important" part, the compressor does nothing. I have emailed, spoken to them on the phone and gone through PayPal to file a complaint. Empire Liquidators says that the item was "bench tested", meaning someone plugged it in and it lit-up and made a noise. I was told that the accounting dept. would credit me for the defective item. YEA RIGHT!! Numerous calls to them and no one from accounting has called me back. I'm out $100 for a piece of crap, that blows air. I checked with the BBB and they have given them an F1 rating, which is the worst rating that the BBB can give. This company sells crap, you can't return it because of there "no return policy". You buy something that doesn't work and then your stuck with it, along with the shipping fee. DO NOT BID, BUY or DEAL WITH THIS COMPANY. Don't believe me, bid on something and try to return it, if it's defective. You've been warned!!
April 3, 2008
internent fraud
bought between 10, 000 13, 000 dollars of items thru ebay from abive company.drove from Illinois to buffalo to pickup over a semi load of various goods.I was receipted out and loaded one truck on a thurs. they receipted me out and staged the remaing pallets for me to load first thing fri.morning.I asked about some specifac items and was told they were in one of the many boxes of items i bought.When I got back to Il. and got unloaded on sun.it was obvious without even unloading any boxes I was missing numerous pallats.I called all my contact numbers sunday nite and left messages.customer service, and the counter girl called back monday.but not their boss they could not go find my missing pallets without leaving their regular jobs without the bosses approval.He would not call me back or return my emails until 10 days later then only to bitch about me leaving negative feed back on ebay not to call about all my missing items.with the way they did it and waiting for so long to start hunting my items(@ a month) they can barely find anything and refuse to just refund all the money that I have paid for things and do not have.
July 10, 2007
Horrible and very rude service!
I ordered and paid for a clock 2 months ago! It took a long time to receive and no one was answering my emails. They told me it was because it went to their junk folder.

1 - a reputable company would check that...
2 - I sent emails through ebay so they shouldn't have gone to the junk folder.

Finally I receive the product and it doesn't work. I spend 2 more weeks trying to contact them and get their phone number. I file a paypal complaint. Finally they send me a phone number.
I call. I'm told to return the item for a new one. Another month has gone by and emails back and forth with no answers. I finally call and get a hold of a very rude young lady named Dawn.
She told me that they do not even have that clock. She was going to refund me the money.
She better refund the amount that I paid for shipping back also!!!

(Manager; Dave
CSR; Mat
Sandy; Accounting)
April 4, 2007
How to get a response
When I first started purchasing things on ebay, being wet-behind-the-ears, so to speak, I bid on and won a canopy from Empire Liquidators. I did not realize this company doesn't ship to Hawaii. I apologized for wasting their time and the bid was dropped.

A few days later during my routine check of my checking account I noticed almost $80 was withdrawn from Empire Liquidators. I attempted to contact them and received an email showing a fedex shipment with my product. That was fine except a week later, the shipment had been supposedly signed for on a different island to a company I could not find any form of contact for.

I contacted Empire Liquidators, no answer, no response to emails. Finally when I thought I'd have to accept the loss of funds, I left a negative feedback on ebay for the company. I was immediately contacted and the problem was correct. I got my refund and the negative feedback was withdrawn. Funny how quickly you get a response when you put a black mark on their public record!

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