I WOULD LIKE TO START BY SAYING EMPIRE DOES NOT HIRE INSTALLERS OR GIVE THE JOBS BASED ON PREFORMANCE. THE INSTALLERS THAT THEY SEND OUT TO YOUR HOUSES HAVE HORRIBLE CUSTOMER RATINGS. IF YOUR RELATED TO THE DISTRICT MANAGER OR YOU DO FAVORS OR GIVE THINGS TO THE COORDINATOR, YOU ARE GIVEN THE BEST JOBS. EVEN IF YOUR CUSTOMER RATING IS HORRIBLE, AND YOUR JOB SKILLS ARE VERY LACKING. THEY ARE SENDING "PROFESSIONALS" OUT TO WORK ON YOUR HOMES THAT HAVE A SUCCESS RATE OF UNDER 50%. THEY DO NOT CARE ABOUT YOU, THEY CARE ABOUT SENDING SOMEONE OUT TO COLLECT THEIR MONEY, AND THEY WILL SEND THE WORST INSTALLERS OUT TO SCREW UP YOUR FLOORING. ONCE THEY HAVE YOUR MONEY ITS NOT THEIR PROBLEM. SO MUCH FOR THE CONTRACTS THEY GIVE ALL INSTALLERS SAYING THEY DONT GIVE JOBS BASED ON WHO YOUR RELATED TO, AND THEY DONT PUT UP WITH BRIBES. THE GUYS THAT WORK THEIR BUTTS OFF AND WHO TAKE PRIDE IN A HIGH CUSTOMER RATING GO WEEKS WITHOUT WORK.

EMPIRE, IF YOU TOOK PRIDE IN MAKING YOUR CUSTOMERS HAPPY LIKE YOU CLAIM TO, YOU WOULD BE ON TOP OF THIS CRAP. INSTEAD, YOUR OWN DISTRICT MANAGER SITS BACK AND LETS HIS OWN FAMILY TAKE ADVANTAGE OF YOUR CUSTOMERS. NOT TO MENTION THE COORDINATOR THAT GIVES SHITTY INSTALLERS JOBS TO BENIFIT HERSELF. WAY TO GO EMPIRE, WAY TO TAKE FULL ADVANTAGE OF ALL THE HARD WORKING PEOPLE THAT JUST WANT A GREAT JOB DONE FOR THE MONEY THE GIVE YOU.