On 12/31/2010, a salesman from Empire Today came to our residence to bring samples of carpet and vinyl floor coverings. The salesman showed up, gave us his pitch for carpeting, and we signed a contract to have new carpet installed with a "Great 15 Year Warranty". Our salesman told us that Empire would stand behind the product if we had any issues, just like they did with our laminate we had in our kitchen. We had our carpet installed on or around 1/8/2011. The installers spent the entire day installing our carpet, and it looked nice when they completed it. It is now not even 6 months later, and our carpet looks like the carpet we took up that was 10 years old! We vacuum our carpet almost everyday, and have already cleaned it once. I called Empire, only to be told by their management that wear is not covered on their warranty. Now, I spent good money on this great carpet, and it looks like its 10 years old already! I don't believe the carpet we picked out was the carpeting that we had installed. On our contract, nowhere does it say the make or model of carpeting or padding that was being installed. I believe that we were a victim of bait and switch, and would NEVER recommend Empire to anyone as they do NOT have great warranties or stand behind their crappy product that isn't even 6 months old!