In jan 08 i moved from Mark Glenn to Whitecliffs Manchester as living in Sheffield caring for 90 yr old mum meant i could no longer travel down to London. What followed is replicated in the many stories of whitecliffs/em, power.Despite paying 3000 plus expenses for trains hotels etc i never received two systems just one so illfitting it kept falling off and had to be glud on so much Empower operative destroyed my hair especially the hairline. For nearly 3 yrs i rarely left the house socially and any personal relationship was out of the question. Andy Pollard made many promises to get the right thing for me - special wigs etc - until i met Whitecliffs i didnt need a wig - This year ive had very nasty pushy salesmen ringing me up one at 9pm on a sunday saying he would come to my house fit me with £100 wig etc - to give a woman a wig as a result after a full head of hair takes away any femininity she ever had. Late last year i went back to Mark Glenn- hes reconstructed and done an amazing job i can start living my life again. Yes its a long journey but the salon is lovely - the people amazing and hes a genius. The KC system doesnt cause hair loss - well worth the journey and the charges are much cheaper than White/Emp. Calls for compensation are ignored i did get some from my credit card for the system but had to produce a specialist report to MBNA - this i paid for from a member of the HSBA. The effect on my health is devastating. These crooks need stopping.