I placed an order with Enail Supply and after a week with no update of when my order would ship I sent them an e-mail to find out why. They did not respond. I called them and was told I was caller number one so I waited just to get their voicemail. When I never heard back I e-mailed them again and told them to cancel my order. I couldn't wait any longer because I was leaving for vacation. They did not respond. Two weeks later they sent my shipment. This is a very sneaky company.