I stopped by Enchanted Fireside to buy a fireplace twice, and each time they appeared nice, but something felt off. There was a fakeness about one of the salespeople I met, and each different salesperson gave me a different story about price. Twice, they told me they would call me back. They never called!
I don't know about you, but if a place doesn't call back when you're trying to buy an expensive good, will they call back when you have a problem? This place might be OK, but again, things just didn't seem "right" to me.