Hi, I also took the bait and switched from Orange and Rockland Untilities for my electrical supply portion, back in 2009. When I first ran the numbers, they compared very favorably, and, with the American Airlines promotional miles, plus the few miles I got every month, I was reasonably happy. And, like many folks, I got lazy and just assumed that they were providing me with the best deal around. When my January bill came (largest ever) I noticed that the Supplier end of things was quite large ($0.19875/KWH) and called back into Orange and Rockland who said that theirs was currently $0.1190!!!. When I asked what O&R had averaged over the past 12 months, I found out it was $0.1023 and when I went back and added up the EP rates, that same period averaged $0.1692... over 60% more!. I calculated that I paid over $187 extra to EP for their rates inflated over O&R over the year (on a total of $849). So, while I love the idea of miles, green energy and lower bills... at this point EP has a history (at least in the mid-Hudson region, Orange County) of charging over 60% more for the same KW. In asking to be changed back to O&R, I'm told that will take another 2 months!! ... (which, in these days of computers and electronic commerce I just do not understand) but they agreed to revisit my final bills, once they come in. So caveat emptor.