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Cappane
May 11, 2011
I have not received the goods as described
I have not received the goods as described. Ad said it would be $7.99 including postage and delivery, instead I was charged $101.04 + foreign exchange transactions. I purchased the tablets as well as the colon cleanse. I cannot communicate with the company as there is no email address. US phone numbers - impossible to contact. I have cancelled my credit card with my bank and put in a complaint. Have had to contact various parties to re-set up all my direct debits. A real nuisance and cannot believe in this day and age these sort of companies can operate. Very upset as ad was on Facebook which made me think it had some credibility!!!
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Ramkez
May 10, 2011
Do not use this company at all
Feeling very stupid today, 7th of Feb 2011, when I received my credit card statement and noticed charges on it which were totally unexpected. On the 24th of Jan 2011 I ordered two FREE TRIAL products from this company, each were going to cost me $2.95. I ordered the Acai Reduce offer and the Colon Cleanse offer. Expecting to get charged about 4 Pounds, I was really shocked to see a total of 136.10 Pounds on my statement! Not only did they charge me the wrong amount for both products (two times $4.65 instead of $2.95), but also two further charges for $99.95 each. I tried to email the company, phone them, but emails keep coming back as undelivered and the phone number in the UK is always engaged. In the terms and conditions it states you can cancel your arder after a trial period, but it does not tell you how long this is (the charges to my creidt card were made three days after ordering, even before I should have received the items!!!), and there is no info on how to cancel. If you login to your account, you can cancel for an extra charge again! I NEVER EVEN RECEIVED MY PRODUCTS EITHER...
I have now given it into the hands of the credit card company, but I know I will have to cancel the card before the end of the month to stop them taking another two payments of $99.95. The credit card company told me they cannot stop payments made to them as I have already used the company? I should have known better, don't normally use sites like this and never give my credit card details. But just this once I made a mistake, trying to loose some extra weight with my upcoming wedding in the back of my mind. Stupid! Do not use this company at all!!! Please, can someone bring these people to justice and reimburse all their victims.
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ckto
January 20, 2011
"Free Trial"
Today at 1 pm I placed a free trial offer for Acai berry and colon cleanse. I paid 4.95 for acai berry s & h. The Colon Lipo was to be 6.95 for 3 days, which I would not have been able to try in that timeframe, and then 99.95. At 3 today I checked my bank balance and the Energy Shop billed me 99.95 and 6.95. When I called to inquire they said Icould cancel and get my 99.95 refund in 3-5 business days. I did so and asked what I would get for 6.95 and was told I would receive nothing. The acai berry has 14 days to cancel and is a separate company. I would not have tried this had it not been on a news website. BUYER BEWARE. Furthermore there is nothing about Energy Shop which is what appeared on my bank site. When asked if they are affiliated with the BBB I was told. "no."
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