Engine & Transmission World

2 Reviews | Write a Review

5 stars		(0)
4 stars		(0)
3 stars		(0)
2 stars		(0)
1 stars		(2)

Category: Automotive

Contact Information
Wisconsin, United States

Engine & Transmission World Reviews

gloryhis March 23, 2011

fraud

We were assured that unlike the competitors, ETW was an honest business. Dale said the engine would come with a carfax and made some excuse why it wasn't shipped for 3 weeks. Our mechanic said no carfax was included with the shipment. Luckily he opened up the manifold before firing it up because there were loose parts in it, and a cylinder was leaking..the mechanic said it was a piece of **&((. We complained to Dale and he said he would replace it...meantime the serial # had been filed down so it was impossible to compare it to the bogus carfax that eventually came. We are out thousands of dollars in labor plus the totally useless broken engine. We are hoping to hear how to get restitution and also get this guy shut down. You reap what you sow, Dale..and karma's a you know what..

cowboys5x January 24, 2011

Warranty

I ordered an engine through Engine & Transmission World back in October for my 2001 Cadillac DeVille. The engine they advertised online came with a Carfax report and only had 37k miles on it. When the shop received the engine they said it looked very clean. After installing the engine my wife drove the car for a day or two and it began to overheat. We took it back to the shop and they tried several different things. Finally, they thought it was the head gaskets. I called E&TM and they said they check the head gaskets on all engines before sending them out. The parts person told me to have the shop check the radiator. The shop did find the radiator was bad and we put a new one in. After doing this the car still overheated. The shop checked with the local Cadillac dealership and the dealership told them it was probably the head gaskets. I called Dale at E&TM and he said to have the shop send over an estimate on how much it would cost to have fixed. The shop did this. After finding out it would cost more to repair the engine then to send a new one, E&TM sent a new engine. After this it took over a month to get the 2nd engine sent to me. Now, the shop still needed to charge me to take out the first bought engine and put in the 2nd bought engine. E&TM said they would not pay for this expense. I called and basically they didnt seem to care that they sent me a junk engine in the first place. I also never saw a Carfax report and neither did the shop for either engine. So I am now on the hook for an additional $1400 to take out/replace the new engine. I called E&TM and asked if I had paid the $295 for the 3 year labor warranty if that would have covered the fee and Dale advised me it would not. So I am not sure what the labor warranty actually gets you. Now today after almost 2 months since sending the 2nd engine I get a call from E&TM asking to pick up the 1st engine they sold me. I am not sure if they are planning to try and re-sell a piece of shit engine to someone else or not. Anyway, I would purchase an engine someplace else if you can.