We ordered a used engine for a service truck in our fleet. Engine took 20 days to get to us, and when we had it installed, the mechanic called and told us it was locked up. Over the next couple of months, we tried to get either a refund, or return, or credit...anything to resolve the matter. When you call, no matter what number you choose from the menu, you get Bill. Customer service is sorely lacking and the whole outfit is as unprofessional as any we have ever encountered. Bill is threatening over the phone, until you tell him lawyers are involved. He seemed to get a little more agreeable after that. Do yourselves a huge favor and avoid these cheats.

fraud! Dont buy from they... If you been taken from this company please file a complaint with Wi attorny General
https://onlineservices.datcp.wi.gov/consumercomplaints/CPComplaintForm.jsp

Took my money, cannot produce product. Very rude cusromer service, cannot tell me where my shipment is after 28 days. Claims shipping is to be 10-14 days from purchase. Customer service people just want to say "we'll call you" and then never do.
Always the same answer, claims they need to trace the shipment and will call me within the hour. Then told that a trace takes 24 hours then 24 to 48 hours then no response at all.
Do not do bussiness with Engine and Transmission World. They are not what they calim to be. Now I have to deal with getting my $800 back and locating another part for my vehicle after being incredibly patient. Don't waste your time order your part from somewhere else.

The one time I don't properly research before purchasing, I land on these guys. DO NOT BUY FROM THIS COMPANY! The motor they sent (late) failed not long after I had it put in. Then the real fun started. They stalled long enough to then be able to say, "The motor is out of warranty." Their responses have been ridiculous and infrequent. Flee! Flee for your lives!

On Saturday, Feb.26, 2011 about 1:00p.m EST We 've placed an Internet order( #194889)of motor engine (mileage 33, 229) for our 2002 Subaru Forester S. on www.engineandtransmissionworld.com and instantly paid $1995.00 with credit card.
Unfortunately, We have been forced to cancel our order after we made a shocking discovery about 'Engine and transimmission world' shody business practices from BBB and other consumer advocate agencies. To mention a few as an example, since June 2009, more than 120 complaints of various nature have been filed against this 'company' and scored 'F' in it's BBB rating. The complaints from it's innocent victims range from delivering junk motor engines to it's customers and Scamming them by charging 25%' restocking fee' when they return the item. Actually, according to many complaints reported to consumer protection agencies by these victims, this is it's main method of scam. Here I'm not argueing that charging restocking fee for returned merchandise is unlawfull business practice. It becomes, unethical and unlawful when companies delibarately used it as a method of enriching themselves at the expense of unsuspecting customers. This is exactly what the above mentioned company is doing here.It advertises on its website unbelievably low mileage motor engines for sale (we began to suspect that they have those engines in their inventory after we observed their sytem generating the same mileage of 33, 229 now and again when we placed fake order on their website) They ship out junk high mileage even sometimes dead engines to its customers fully knowing that the item will be returned to them. In both cases, they have nothing to lose. if the customer returns the item, he/she pays return shipping and 25% "restocking fee" on average about $500.00 per engine. If the customer keeps the engine on the other hand obviously still they enjoy their profit.
In our case, They charged us 25% (498.75) "restocking fee" for the order we canceled with in hours if not days, after we placed . even before they begin processing the paper work let alone to pull our order.We have material evidence at our desposal to support our claim.
We would like to see this sharks to be removed from the web as soon as possible.