This collection agency has been harassing me with recorded phone calls. When I called them, they claimed to be collecting a debt I owed ATT. They listed a phone number and address that have never been mine or anyone's I knew. I called ATT and they had no record of this debt or any account at the phone number or address. ERC asked for a police report, but the police say I do not have enough information since all my information comes from ERC only. ERC claimed their information came from ATT, but that's all they can tell me. In a used car salesman sort of way they offered me a chance to settle this debt... WHAT?? I don't owe anything! If I did I would pay ATT, not them. Anyway, now I am worried because they have my social security number. My credit record is currently clean, no negative items, all accounts in good standing. Watch out for this company, and don't give them more information. At first I started to and then in later phone calls they acted as if they got this information elsewhere, not just from an earlier phone call with me.

I have read several articles on this site and today was treated worse than I have been by someone who represented themselves as a manager ate erc. I too only asked for a fax or something in writing to pay one half of a settlement amount. That was refused and I was treated like a second class citizen by this company. I have wrote to their customer service, but do not know if I will ever reach anyone who cares in this company. Their site hides true contact information.