My mother rented a van from them several weeks ago for a work trip to New York. My mother brought the car home Friday night. Saturday morning my dad came home from work and my mother told him that she got a message saying that the oil needs changed. Me and my dad took a look at the Van. I noticed something was wrong and told my dad. The van had on the front two DIFFERENT tires which is dangerous. Plus the van dirty. We took the Van back and got another Van which had all the correct tires but the van was dirty.
When my mother took the car back she told them this and the person asked "How she liked the van?"