Well a picture is worth a thousand words right? Look at the ridiculous amount of security deposit they wanted me to pay to open a new account! $2160 when my monthly bills are at $158! That is enough to cover me for 13 months of payment!

It all started in Dec. 08 when I recieved a disconnect notice for a total of $565. My avg utility bill is < $150/mnth. After waiting 45 min, the CSR told me that my bill for the month was about $180 and the rest was added on because of Hurricane Gustav. It appears that during the storm, they weren't able to read my meter and were now charging me for the difference since they underestimated my use. After informing me that there was no way I could break the payments up, i reluctantly paid $565 out of the last $1000 I had. I broke my ankle in Oct and haven't work since then. The $565 killed my already strained savings but I paid it. I receive my Jan bill, not disconnect notice, and it says that it is due Jan 6.
On Jan 7 my lights are turned off. I call and talk to a supervisor and explain that I never received a disconnect notice. He looks over my file and decides I'm right and issues a reconnect (after I pay additional $200). 3 days later, I receive new disconnect for Jan 21 and learn that a $750 deposit is now required. After wrestling with a team lead for about an hour, I learn that there is nothing i can do about it. I agreed to pay for whatever energy I used, i just wanted the $750 deposit waived because 1. I don't have it and 2. i s feel wronged. Of course they refused! I have no where else to turn!!! We need to break this unfair monopoly now. My business will have to close its doors as a result of something that was truly not my fault. I even explained my accident and the terrible timing of the Gustav debacle, but to no avail. Entergy has a grip on all of us and they have no interest in anything other than money. I would gladly pay more money to any company that competes with them if such a thing were allowed in our brave, free land. Thanks for letting me vent while i still have electricity.

First of all i didn't receive a bill for two months then when i did it was 800.00, after paying a 500 dollar deposit to get service turned on they want an additional 150 deposit because i paid my bill late, all because they never mailed one... this company offers *** customer service, and service, use anyone else but them, the supervisor told me that i would have to pay it all in full before they reconnect service and an additional 12.50 trip charge and a 12.50 reconnect charge, i don't really care about the 25.00 but they are a ripp off... i mean it a rip off, they should be kicked out of texas...*** this company... i am reporting them to the p.u.c., and writing to the mayor to express my interests in deregulation, cause conroe cant use anyone but shifty entergy and they suckkk ***...