Enterprise Rental Cars
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Category: Automotive
Contact Information 3400 UNIV BLVD STE D, Albuquerque, New Mexico, United States
www.enterprise.com
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Enterprise Rental Cars Reviews
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October 1, 2008
Charges on my Credit Card
I was issued a rental car because I was hit from behind. They gave me a mini van and said that they would trade out for a smaller car. I called them on Wednesday October 24th and they said sure come on down we have a car for you. After work I traveled 20 miles to pick up the car. When I got there no one was there. We are in the middle of a gas shortage here in the southeast. They told me when I called them that they would not have anything for me until the next day. I was already upset bedcause no one was there and they should have called me. AFTER AL WE ARE IN THE MIDDLE OF A GAS SHORTGAGE HERE. Needless to say I was low on gas at this time! I returned the van that Friday without any gas because there was none to get. Now they have charged my CC $60.00 for gas when they know I could not find any. This is unexpectable and I will never do business with these people again and further more they will never get a CC # from me again. This needs to be taken care of. I do not have the money for them to charge my card. Now all of the checks I have out to pay bills will bounce because they took $60.00 that they never should have taken. I am on a fixed income and this is very upsetting becasue I do not have the money to cover my bills and the bounced checks. THANKS TO ENTERPRISE!!! They should be reported to othe betterbusiness bureau!!!
Theresa Langlois
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May 16, 2008
Unauthorized charges!
I was a victim of auto theft. I went to enterprise to pick up a car. Even though insurance paid up to 500.00 I was still charged a deposit and had to pay of the rental. After the 500.00 coverage was over I was being charged 25.00 a day. Only after they charged my debit card weekly they called and told me they charged my account. They left me in the negative weekly. With in a months time I spent over 500.00 out of my pocket, plus they got 500.00 from the insurance company. I told them if they could wait for an insurance settlement I could pay the balance in full when I got the settlement and a new car for myself. They refused to do that. The 1st dealer I went to only had one employee there and could not give me a ride, I told him I would walk (4.5 miles) he said ok if you don't mind because I'm the only one here and I cant leave. As I started to walk out he said that I could drop it off at another dealer and someone there could give me a ride. So now I am without a car and I have children that need to get to school.
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