I purchased meds for my dog from Entirely Pets. I was overcharged $28.00 for the meds. I called them and they told me a credit of $28.00 would be credited to my account and was given a confirmation number. That was in September 2009 and I still have not received the credit. I have called them numerous times and they have told me they are sorry this has taken so long but my credit will be applied soon. It is now December 2009. They have lost a customer of several years and I have lost $28.00. I have ordered new meds. from another discount pet prescription company.

HORRIBLE! Lied, said my order was shipped, refused to tell me it was NOT going to be filled until I wrote them repeatedly. Never actually answered my emails directly, used form answers.
My dogs slowly dying as I assume I should wait for the meds to arrive, instead of going directly to the nearest vet for a refill. NEVER ORDER FROM THEM!!!