EOS CCA
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1 stars | | (18) |
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Category: Lifestyle
Contact Information 7900 E Union Ave 3rd Floor, Dever, Colorado, United States
Phone number: 303-267-4100
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EOS CCA Reviews
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Jbrooks14
July 13, 2011
False information, threats
I owe a debt to Platte Valley Hospital in Brighton CO, I was paying on this debt but was sent to collections stating I was not making big enough payments. In Janurary Jenny Gonzales with CCA contacted me stating I needed to pay this debt, she threatened me by stating she would come to my work, she knew where I lived and I was told our calls were recored. I told her I needed to speak to my spouse and figure out how to get this resolved. I call back a few weeks later and asked for a supervisor, I explained my situation and she told me her staff does not threat customers and I was wrong, again our call was recorded. I agree to make monthly payments and she forwarded me to a Garry who I left several voicemails and never recieved a call back. I went to the online webiste that is listed on the back of the letter paymybill.com and made monthly payments. I continued to try and contact Garry 3-4 times a day with out any luck, I then started calling the 800 munber on my one and only statement I kept a log of the date and time I called 3-4 times a day for over a month no one ever returned my call. Finally on May 3rd Sergio answered the phone and again I explained my situation, he told me I could continue making the payments on line or call him directly at 303-267-4163 and make payments, he never told me once I needed to pay a certain amount. I have been making these payments every month. One July 10th I was served papers stating I was being sued in the amount of $2331.61 which is almost $400 more then the amount I was given in May. When I contacted CCA Jenny Gonzales is the one who called me back and explained I owed a debt and if I did not agree to pay $200-$300 by July 29th and $100-$150 a month I would be sued in court on July 29th. I have agreed to pay my debt. I called Sergio back and asked why I was not given an amount in May to pay everymonth he first denied our conversation then turned our whole conversation around.
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Scooter1984
July 11, 2011
Bill
I have received a negative mark on my credit score from EOS CCA which I later found out was for a telephone bill. This was a bill from 2006 in which was paid off a very long time ago. Not once had I received late bill notices, fees, or anything else yet there it sits, making a ding on my credit score. This bill is over $400! Now what am I supposed to do with this? I have called them and complained, written them a notice and disputed it on my credit score all with no results.
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mcdpissed
July 6, 2011
Bill Paid Not Being Reflected
AT&T sent a old bill that I never knew existed to EOS CCA the collection agency. As soon as the mysterious bill appeared I called AT&T to take care of it. 5 months later it is still showing on my credit report. After countless calls with AT&T & EOS CCA I was assurred it would be removed and taken care of. Another month passes and it is still there. I called EOS CCA to see what was going on and was told that they had no record of me and had no idea what I was talking about. I was then disconnected 8 times!!! No one would speak to me and give me an explanation how there could be no record of me yet they were still showing up on my credit report. After 2.5 hours of dealing with AT&T customer service I finally reached a manager who was able to call EOS CCA and have it deleted and letter faxed within 5 minutes. Unbelievable that they are allowed to destroy peoples credit knowing that a bill has been paid. If you search the internet you will see that this is a recurring problem. How they manage to not report paid bills and continue to hold on peoples credit reports is beyond me.
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Christi P. Merritt
July 2, 2011
Ben Merritt
I received mail for Ben Merritt from EOS CCA on 7/02/2011. The correspondence was mailed to 1836 Maryland Avenue, Eden, NC, 27288 and stated that EOS was trying to collect a past due amount of over $1000.00 for Verizon Wireless. I am divorced from Ben Merritt and am not responsible for payment of his bills. My ex-husband lives in Live Oak, Florida not Eden, NC and has lived there for over 4 years. He is employed with Live Oak Fire & Rescue. Ben Merritt came to NC during the month of March, 2011 for a court appearance. If he went to Verizon Wireless and purchased a phone while in the State of NC & gave Verizon Wireless the 1836 Maryland Avenue address, he did so without my knowledge. If I receive any further correspondence from EOS concerning Ben Merritt, I will be forced to seek legal counsel to straighten out this problem with Mr. Merritt, Verizon Wireless and EOS.
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kshad
May 22, 2011
Notice of Collection
I received a collection notice from EOS CCA for a past due amount of $2, 061.53. I DO NOT nor have I ever had an account with AT&T Mobility.
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S and B
April 8, 2011
being charged for a cell phone bill we don't owe
We have a cell phone bill that EOS CCA has been trying to collect from us now for 3 years. It was with AT & T. The problem?? We returned those phones and ended our cell phone service withing 14 days of getting those phones. We got them Nov. 2 of 2007 and we returned them Nov. 16 of 2007. According to the contract, if we returned them and ended our service within 14 days, we would not owe anything. We didn't even use them after we got them home. It was buyer's remorse! And yet, they are still trying to collect. Our attorney has sent them letters two years in a row now telling EOS CCA that we dispute the debt and we have sent them proof that we don't owe it, but they still keep trying to collect from us. We are about ready to slap them with a lawsuit because we are tired of it! We don't think our attorney is doing enough, so we want to get a new attorney. Where is there an attorney who will fight this for us??
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Anonymous329
April 8, 2011
Past Due Balance
They're trying to collect a charge of $51.76 for XM Radio 4 months after I cancelled my XM subscription. The person that talked to my wife was very rude. I think his name was Jaeyon. His supervisor was even worse (name as Eric). I am contacting my lawyer to go after these guys.
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bach1369
March 28, 2011
Collections Fraud
I received a letter at my Great-grandmother's address where I lived in high school, twenty six years ago. It states I owe AT&T $745.32. This is physically impossible, as I now reside in the UK. My AT&T account was closed almost a year ago and there is no outstanding balance. What's more, I've never had a phone bill that high in my crabbed 43 years,
Be very wary of this company and these letters, which look extremely official. Something is not right here.
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Ms. McFarland
March 5, 2011
Collection
On 6/13/2009 I received in mail a collection for an AT T Mobility account under another debt collection company. I of course had no knowledge of this account that was opened and I submitted a letter to that collection agency advising to produce signed documents, confirmation of billing and any other identifying information showing I, myself opened the account. Well, they couldn't and sent notice to all 3 credit bureaus to delete the account and it was. Then I go to my mail box in January of this year and find a collection notice from EOS CCA for once again AT T Mobility, get this for an account opened Decemeber of 2009 with a balance of 705.96. I never received a call from this company nothing but one notice in January of this year. I filed a complaint with the FTC, I sent EOS-CCA a certified letter on 2/18/11 that I got confirmation they have received and still no phone calls or letters. I wasn't shocked one bit when I saw several other complaints for the same thing for the same type of fraudulent account (cellular service). Hopefully, they will respond to this matter soon.
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Sketchy
January 13, 2011
Collection for Earthlink
EOS CCA sent me a bill demanding payment of $69.07 for Earthlink. I called Earthlink and they could not locate my account (probably because I have never had one with them). I tried to call EOS CCA numerous times but no one will answer the phone. I have sent them written information stating that I have never had an account with Earthlink along with my phone number since they will not answer their phone but I have not heard back from them. They want you to make a payment by touch tone phone which means they would have all of your bank account or credit card information.
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