Equifax

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1 stars
(29)
Category: Business & Finances

Contact Information
New York, United States

Equifax Reviews

02563jan April 29, 2010
Refuses to correct false information
Equifax is currently reporting a bankruptcy on my credit report that IS NOT MINE! I obtained a copy of the bankruptcy they are reporting -FROM THE COURT - to prove it is not mine, and they will not accept it. They said they received the information from the courts. The bankruptcy court said that was not true. The use off shore low wage employees with standard script to repeat to consumers who call. I am about to be denied a mortgage because of this FALSE entry. And they refuse to do anything about it!
KenJ81 January 25, 2010
Recurring, Inaccurate info in my credit report
Thru the years, I've had the BIG headache of Misreporting by Equifax. Showing incorrect, inaccurate, info on my report that ALWAYS, belongs to other debtors.

But I get rejected on credit applications, and have to run to creditors to get the correct info, and clear this info on file.

MY CREDIT IS EXCELLENT: I have no problems w/TRANS UNION-EXPERIAN. It's always EQUIFAX, and they have a million excuses for inaccurate info: blame the creditor, even if, info already clarified, shows up in your credit file three months later!
Nancy S January 22, 2010
chaarged for service never ordered
Charged for service never ordered.They stated I had called them and requested the service. What?? They must be kidding as I did no such thing. They did state they would take the charge off but insisted I had called and ordered it 4 days earlier.
KarD11 December 14, 2009
Poor customer service
Stay away from equifax. Really poor customer service. You will not get what you pay for. It took over two times just to set up the account. We never got the email alerts and the customer service rep kept blaming us. When we went to cancel the service they kept telling us what we were doing wrong and would not cancel it. I ended up getting into a shouting match with the representative who kept telling me my service was working. I finally canceled the service and signed up with Identity Guard. Don't go with equifax if you want your money's worth!!
Cecilia K. Laxton December 9, 2009
charged me $12.95 for a free credit report
I answered questions for a free credit report. I did not even print out the credit report. Was given the address of http://www.creditreport.com/contact_us.asp. to contact within 10 days if I did not wish to be charged or to cancel monthly fee for credit monitoring of my account. Now I have been charged $12.95 for an advertised free credit report and the charge on my account appears as MN1*creditrepdr $12.95. I wish this charge removed and I do not wish to see anymore charges from this credit card report company. Cancel me from any and all records you have on me including my credit card info...Thank You Cecilia K. Laxton..
hikergirl September 19, 2009
name change
Equifax unilaterally changed my name. I jumped through their hoops once and provided what they wanted to prove my identity and name. Name was corrected once, then it was changed again. Equifax refuses to correct my name unless I provide same documents again. I refuse to play its games.
Alici a Flanders August 28, 2009
Refused to cancel purchace made by mistake
While trying to get a copy of my credit report, I initially had difficulty logging in after providing them my credit card information and called Equifax support to resolve the problem. In retrospect the person was more of a sales person than tech support. He advised me to purchase the Score Watch service. While making the purchase I inadvertently ended up purchasing Equifax Identity Report.

When I realized my mistake, the Equifax person immediately transferred me to their resolution department where I was told that the purchase could not be canceled since it was for a onetime service. I didn't want the service, have not used the service, and feel cheated and deceived.

I have made a lot of online purchases and have not run into a situation like this were it was so easy to make a purchase I didn't want and not be able to cancel it.
teptom5147 August 2, 2009
allowing identity theft of a child
equifax has allowed my 9 year old sons credit to be stolen, and to allow a stolen ssn to be used to help iielga aliens remain and have credit. they wont let you egt a credit report for a child under 13 from thier online site, but they will lwt a stolen ssn be reported as delinquent. my son is 9 years old, and i obtained his credit report online by fudging the dob. it doesnt matter, because your ssn is the key information that guide the credit reporting agencies.they hap hazzardly take bugos, stolen info and its touted as fack. they run clickety clack thru peoples credit no matter who reports, correct or incorrect, and it is me, or in this case my son who lose. if i want it fixed, i have to tell them. what the f?? they have my name listes as 8 different variations, and its all from public databases(ie, phite pages, whowhere and the like) since when is a people finder page an authority or government agency? how is thier info fact. that info comes from phone companiesd, voter registraion, etc. they have allowedmy sons identity to be stolen and have not done anything about it. do not trust them and complain everywhere-congrsssman, reps, friends. its not a fair credit reporting act if the credit report company is stacking the deck against you.
snpmagoo July 7, 2009
will not let me fix credit info without charging me to get a copy of my report.
I got denied for credit I never requested. I tried to get a copy of my credit from Equifax and they would not give me a copy as allowed by law. I can not even disput or fix my credit without paying them for a copy first. I think they are just sending out fake denial claims to get people to buy their product. This is wrong. They are becoming a big scam.
Cristof July 2, 2009
Terrible company
I signed up for equifax credit watch. I specifically asked for one month only. I was not told that I needed to call to cancel. As soon as I found out that I was charged a second month, I called to cancel and was told that I was going to get a reund. Months passed. I did not see any refund. So, I called again. And was told that they cannot issue a refund because there were no 'notes' and the calcellation was after 24 hours had passed. As a result, I paid an extra month I did not even use.

Be aware consumer, equifax is making money from you without telling you the proper information. They will set you up on monthly billing without telling you that you need to calcel. And the 24-hour time limit is ridiculous. How would you know that it is within 24 hours when they do not even let you know that you have been charged a second time!

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