I have been dealing with ER solutions for about two months now. I have been told that they are attempting to collect over a Verizon Wireless account for which I allegedly owe $280.00. I have contacted both the east coast and west coast verizon in house collections departments and have been told that the account I currently have with Verizon is current, meaning I have a zero balance and that all accounts that I have had with them in the past was successfully closed out and that nothing is owed (I deployed to Iraq in 2004 in support of OIF III and closed the account using my deployment orders (if you are military and reading this, here is a tip; according to the Soldiers and Sailors credit relief act they must let you out of your contract if you are deployed without charging penalties for early termination, etc.).

So now I am stuck dealing with some incredibly rude, crude, and vindictive people. Has anyone considered filing a civil suite against ER Solutions, possibly some sort of class action suite?

ER Solutions
Phoenix, Az.
623-931-5410

They have been calling my Home for about a year now. I want them to stop I am on the National Do Not Call List. They still call me. I tell them I am on that list but they don't care. They are rude and they use bad language. I am getting to the point I look at the Caller ID before I answer and if it is someone I don't want to talk to I don't answer. I don't like not answering my phone. But I DO NOT WANT THIS COMPANY TO CALL ME EVER AGAIN.

SINCERELY,
CATHY GRANT

Numerous times they have called and I would get a recorded message that would give me the option to speak to a representative or if the number dialed was the wrong number press this number (I think the number was 3, I don't remember at this time). In the past I pressed that number but the calls still kept coming. This time I pressed the number 1 to speak to someone and this guy came on the phone and asked for the party they were trying to contact and when I told them they had the wrong number, he just hung up. I tried calling 4x since and kept getting a recording to leave a message. They were trying to collect a balance (I think) for Washington Mutual. Basically, the calls need to stop.

I get calls at 9:00pm mtn time. I have 1 1/2 year old twins and a 5 year old. They have awoken them every time they have called. My boyfriend died three weeks ago and they are asking me how I am feeding my children since I am widowed and disabled and I do not receive disability as of right now. How dare they ask me questions about my private life. I live with family. They support me and my children they have nothing to do with my debt. I am disabled widowed and now being harassed. I am filing a lawsuit against ER solutions for personal harassment and well as personal suffering. What a bunch of f*ck ups.

ER Solutions called me about a year ago. I advised them that my identity had been stolen and wanted to clean this up. They told me that they would send me a "fraud packet". I never heard another word form them.

They just called me again yesterday, almost a year later. i told the agent that I was still waiting for a response to the false information that they had obtained on me. She told me that I didn't know what I was talking about because they had just received the account this week for the first time.

She also advised me that there is no such thing as a "fraud packet" and I would be better off to just pay this debt whether it was mine or not.

Not only am I concerned that my identity has been stolen once, but how did ER solutions find me if I have an unpublished and unlisted phone number and address?

These people must be stopped. Why should I be told to just pay a debt that isn't mine when they won't let me prove it isn't me?