I cannot believe that Cingular wireless would associate themselves with such a RUDE company.

The issue is with me, but they have never attempted to contact me, but they somehow got my moms phone number and have been harassing her for the past two months. When she saw that it was an 800 number she never answered, until today. She accidentally answered the phone and was informed that they were looking for me. When she wouldn't give them my information the woman Kelly Davis became very rude saying that they would contact a lawyer to get a hold oh me. My mom was shocked at her rudeness, and goggled them.

Thank goodness she did and gave me a heads up. Due to the nature of my phone bill, my ex ran it up and said that he would pay it, and obviously hasn't. I called him and he is going to pay it today. I called ER solutions to inquire why they have been contacting my mom and not myself. Vicki at ER solutions asked for the number that they had been calling, when I gave it to her my name came up, and she stated that they were trying to collect for CINGULAR and wanted to know when the bill would be paid. I informed her that it would be paid tonight by check mailed to them. She then wanted to know why I wouldn't pay it over the phone. I stated that I was not about to give any information to them over the phone.

She then started yelling at me "WHY WON'T YOU PAY YOUR BILL!!!" I tried to tell her that I had already told her that the bill would be paid but she kept interrupting me and yelling at me. She then insulted me but saying that "I wasn't owning up to my responsibilities and was being a baby by giving out my parents number" I never gave them a number and if Cingular really wanted to get in contact with me, don't you think they would use my new Cell Number since it is still a Cingular????

This Happened to me! Be Aware!!! ERS Also Known as Er Solutions Int. Located in Renton Washington 98057. I wanted to submit this complaint, and let you know what happened to me.

I have been dealing with ERS for several months now over a debt that I incurred. When I first talked with ERS I set up a good faith payment plan of $ 100.00 per month for four months at which time I was to contact them to set up a payment plan and receive a settlement offer. I did contact ers and was offered a settlement for my account with them. I told the representative that I could not afford the amount at that time. She told me ( Ms McWright) that this was ok ! She asked me if she could hold my account open to a certain date, and if I could not make payment then I should call back and just let her know that I could not make the payment at that time. They already had my account info, since I had made some good faith payments. I called back on the specified date and told the representative ( Ms McWright) that I was not able to make that payment and that I was not authorizing any further payments! I did state that I was willing to pay, but only at a later date. I was passed to a supervisor who was extremely rude and obnoxious. He accused me "saying that I was not willing to pay " I told him several times that I was going to pay, but I was just not able to pay at this time. To make a long story even longer ERS ran my check without my express consent. When I contacted them about this, they passed me from supervisor to supervisor ! I finally went to my bank and filed a complaint. I hope my account will be credited for ERS's accounting error as they explained to me ! This company is ruthless. They really don't want to work with people like me. They want what they want when they want it, and will do anything to get it! Even if it exceeds the law! I will still work with this company, as I do want to pay my debt! Yet the way they have dealt with me is not very moral, and likely criminal!

ER Solutions (1-425-562-3215) has called me demanding my social number and will not tell me why they are calling me. When I tell them I will not give out my social without knowing the purpose of the call they get very rude, telling me that I am not who I say I am!