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Malcome
April 4, 2011
Not only was the construction process terrible, but the customer service was horrendous to say the least
I contracted with this company to build my pool, not only was the construction process terrible because of lack of supervision but the customer service was horrendous to say the least.
It is my understanding that Dan Lowe, the owner and President has recently closed his doors because he lost all the company money in a poker game. I was advised that he left several sub contractors and vendors unpaid and homeowners facing liens on their homes.
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William and Mary
August 22, 2009
Rip offs, poor workmanship, thiefs
This company under the guindance of Dan Lowe, President, built our family pool, not only was the construction process terrible it appeared that the sub contractors he used were of the lower end in quality and were always complaining about Mr. Lowe being slow pay.
Well now we have several warranty issues with the pool after only 6 months and come to find out that Mr. Lowe not only did not pay the sub contractors on our job but he also closed his door and simply said he was going to California until the business picked up again, now I have unpaid subs who will not warranty their work because they were not paid (cannot blame them for that), I contacted the parent franchise company in Florida only to get a call from Nils Erickson, the owner to advise me that he had also recently filed a bankruptcy on the entire group. So it seems Mr. Lowe has left us high and dry and without recourse, what is even worse is that his record at the BBB is clear, why? they said they do not accept complaints on defunct companies and so no entry can be made about them.
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May 22, 2007
Waiting too long to get the permit, no call backs
We have been waiting almost 4 weeks and still no permit and no explanation from the company, no call backs, even the clerk at the City Hall said this was unusual.
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