ERS Reviews
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tired of badgering
March 3, 2011
harrassment rude badgering
calling up to 6 times a day, called my place of employment, I am paying creditor have discussed this on multiple occassions and they continue to call, harrassing that I need to verify information, told them to remove my work number from their system, that I must make payment arrangements or they will continue to call as many times as they would like in a given day. I have informed them that I am paying the creditor, I will not pay both of them and that I had just received latest statement from the creditor. They call again an hour later asking the same thing telling me that I have to consistantly verify information and then they will stop calling, then they call again a few hours later. When is enough enough? They are rude, badgering, nasty people that call, don't listen to anything and are demanding payment arrangements and I keep saying no I will not I am paying the creditor
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Wellville
January 24, 2011
Harassment/stalking
These people call my work every day, even after I asked them directly not to. They also stalked my house, went over to my neighbor's house, and then proceeded to tell them that I was a criminal. They've even called the same neighbors on the phone. Each time some one calls or comes by the house, it's someone different. They never leave the same name, and when I do call, the person they tell me to ask for is never there. Their practices are evil. While I believe that anyone owing money should pay their debts, these people should NOT be rewarded for fear tactics and harassment. Go directly to the people you owe the money to and make a deal with them directly. We need to cut out these middle people--and we need to implement a law against them as stalkers. They watch my house all day. This is why I bought a gun. I never know how far they may take their stalking.
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tsouthard
January 8, 2011
COLLECTION
I received a missed call so I returned the call and the E R S person answered. As I gave her my information she said that I was not in her system. I received a letter a couple days later saying I am in collections with SPRINT and I owe them 851.55 So I called SPRINT right away and it ended up being 370.00 and she stated that a collection company bought my account for 373.00 after there fees and the amount they bought the account for I owe double. well I called E R S back and explained it all to her 30 minutes later they found my account? after speaking to the very rude lady/guy she said that I could set up a payment arrangement for 01/13/2011 and I could settle for 50% less so I did seeing how I just paid all of my debt off I want to do the right thing, by setting this up she stated that I would not go to collections and as of the 13th they would take this out of my bank account and report this to the credit agency's as paid in full. long story short after all that I looked at my monthly report and I now have 2 other collection companies for the same SPRINT collection. HOW DOES THAT HAPPEN WHEN I SET THE ARRANGEMENT UP WITH THEM FOR THE 13TH AND THEY SAID THIS WOULD NOT HAPPEN!!! THEY NEED TO BE REPORTED!
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maclamb
January 3, 2011
Fraud
Recieved a letter dated 12/24 I owe $46.33 for an outstanding bill...that is a full month for me but...I switched to VoIP service fromy cable company in early Oct. Phone number contact doesn't exist and a 411 call for a number no active either...a new scam in the works.
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OdegsaRose
March 31, 2010
Student loan
I have been in contact with ERS regarding a student loan that I know I owe. I havent received a bill or a statement balance SINCE ive been in communications with them (4 mons) and Ive sent in a $50 payment, which they claim they never received!! I asked for a payoff balance over a month ago and the rep called me back after weeks and tells me I have one more day to pay at a balance or the "administrative fees" will go up . The original balance I owe for my loan is 1669.95, and they are asking for WAYYY more than that. They insist they send me a statement every month and I havent received a single one! I also sent in a payment by money order, and they INSIST they never recieved it! they are consistently lying! and If anyone has any suggestions on how to deal with this particular collection agency, please do tell!
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July 30, 2008
Couldn't even say yes this is him
My experience with ERS has to do with a college dept. I couldn't make a payment on it and talked to the accounts manager at the college about how I had to pay for my clutch to be rebuilt. I offered to take in the receipt for the work done from the mechanic shop and she said no need to because I called and spoke with her instead of just skipping it. I also offered to make a double payment the following month because I was recieving enough work to do so. She said that would be great.
Well, 7 days later I get a very rude phone call from an ERS rep and he was supposedly the head of the College Loans department of ERS Collections. He flat out told me if I don't pay off my bill to them (ERS) by that day that my $375.71 left on my bill would become a total of $1500.00 and that they would put a judgment on me to be able to take it out of my paychecks. He didn't even give me a chance to answer that yes this is Russell.
I told him to go ahead and try it that I am self employed (the truth) and un licensed because in my state, I don't have to be if I make under a certain amount in one quarter; Yes, I pay my taxes. Then he got even more belligerent with me when I asked him for a certified mailed copy of there harassment policies. By Federal Law they have to provide you with a certified copy if asked. If they do not provide one then you can counter sue. Well, he hung up on me and then called me back and told me if I wanted a certified copy then I would have to pay off my bill and hung up on me again.
After googling ERS Collections, I went to there website and the head of that department isn't even a male. It is a female. So, I am thinking about calling back and asking her for a certified copy of there policies regarding people who owe and asking her why I haven't even received a letter from them letting me know that my account has been referred to them. Yes, no letter just a phone call out of the blue.
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