Escape To Paradise
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Category: Business & Finances
Contact Information Illinois, United States
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Escape To Paradise Reviews
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Dave
May 19, 2009
Timeshare Resale
This is a follow up to my posting on May 12, 2009; on May 13th I called Escape to Paradise and requested that the listing price on my Orlando timeshare be reduced; Jack, no last name given, told me that it takes 24 hours for the change to show up in the website property listing, on May 15th I checked the webside and saw that the price had not been changed, I called Jack and he told me, "It hasn't been 24 hours yet." Two days elapse and it hasn't been 24 hours yet? What??? I sent an email to the company on May19th requesting the change, it still hasn't been done. It is most likely a moot point, I strongly suspect that Escape to Paradise rarely if ever sells any timeshares at any price.
One other piece of information, on half a dozen occasions I have left my contact information with employees, Bill, Jack, Clyde, or the receptionist, requesting a return call from owner Melinda Hifferbert, which I have yet to receive, I always ask the person taking the message to repeat back to me the contact information, and with the exception of one time by the receptionist, I have then been hung up on. It is obvious to me that these people do not write the messages down and do not give the information to Melinda, not that she would bother to call back anyway. To date I have filed or will file complaints with this message board, ripoffreports.com, California Attorney General, Federal Trade Commission, Better Business Bureau, Department of Consumer Affairs, and Federal Internet Bureau. I am 99.99% sure that I will not get a refund from Escape to Paradise and I am 99.99 % sure that they will never help sell my timeshare, but if nothing else, I will get my money's worth by spreading the information as wide as I can about this bunch of scam scum that take people's money and do nothing to earn it.
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Alicia T.
May 19, 2009
Upgrade to For Sale Ad
I previously posted a complaint, about 5 minutes ago and did not
put in CA. as location of Escape to Paradise. I put in my state, SC.
My complaint is briefly stated after the information on Escape to
Paradise.
This time I put all the information about Escape to Paradise that
I have in my possession on paperwork.
Escape to Paradise
3848 Campus Dr., Ste. 217-218
Newport Beach, CA 92660
Toll Free phone number: 888 - 201 - 1676
Local phone number: 949 - 679 - 6780
Fax number: 949 - 679 - 7430
website: www.paradiseescapes.net
I am Alicia Trautman from South Carolina
My complaint is after listing for TimeShare rental ad for over a
year and a half, TimeShare has not been rented. Now, after
talking with Bill Jefferson on May 12th, 2009 about upgading
to a For Sale Ad, it will cost me $499.00 more, on top of the
$299.00 that I paid in 2007 (for rental ad listing). Then, if we,
my husband and I did pay for Upgrade, and TimeShare did sell,
who would be responsible for deed & title search fees,
maintenance profile fee, and transfer of deed fee?... We want to
sell the TimeShare because we still owe on it and are barely able
to pay the payments on it, now, much less take a chance of
having to shell out MORE money for all that involves selling a
TimeShare.
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Alicia T.
May 19, 2009
renting timeshare
I paid $299.00 in 2007 to list my TimeShare with this company
for rent. It has not been rented. It is 2009. My husband and I have decided to sell our TimeShare. I called (888) 201-1676 to
ask about why it hasn't been rented, but mainly to see about
getting it sold. I spoke with Bill Jefferson, who identified himself
as the Head Manager of Escape to Paradise. When I asked him what the owner's name is, he stated that it was John Hofferbert.
I asked to speak with him, but was told he was out of the office at that time. Bill said that he would give John a message to call me
back. That was on May 12th, 2009. It is May 19th and I have not received a call from John Hofferbert or Bill Jefferson.
I was told it would cost me $499.00 more to upgrade to a For Sale
Ad from a For Rent Ad. So my total would ultimately be $798.00
for listing my TimeShare with Escape to Paradise. Bill did tell me
that the TimeShare would definitely sell for $3.00 a point, because they go to or host showings for TimeShares Purchases in
very prestigious areas where people have the money to purchase
TimeShares. Unfortunately, we don't have the money to upgrade
and take a chance on the TimeShare not selling. Even if it did,
who would be responsible for the deed and title search, transfer of
deed, maintenance profile, closing costs?... I don't know a lot about these matters, but I am learning in "the school of hard knocks".
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Dave
May 12, 2009
Timeshare Resale
Escape to Paradise represents itself to be an expert in the timeshare resale industry with specialized skill in marketing and advertising as well as access to a wealthy base of potential clients in the Newport Beach area. In July of 2008 I paid this company $399 to list my Orlando timeshare after discussion with Melinda Hofferbert, assuring me that my property would be marketed aggressively in the near future to several groups of potential buyers (Melinda represented herself to be one of the owners, this was also represented to me by Bill Jefferson on May 12, 2009, Bill represented himself on that date to be the manager in charge of the office). To date I have not received a single reponse to my property listing in nearly 10 months time. I have also received no response to multiple phone messages and emails to Melinda.
It would be my strong recommendation to anyone desiring to sell their timeshare that they avoid doing business with Escape to Paradise, I believe you will be wasting your money with no service rendered in return.
I plan to file additional complaints with the Attorney General of California, the Newport Beach Better Business Bureau, Newport Beach Chamber of Commerce, and other internet complaint websites. I suggest to anyone else that has received unsatisfactory service from Escape to Paradise that they do the same.
Dave
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Donna O
May 1, 2009
Refusal to refund fee
This company promised to refund their fee for selling our timeshare. We dropped our selling price several times in the 2 years listed with them. They never contacted us with a buyer. We finally reduced it to $1, 000.00 and sold it privately ourselves for $1, 500.00. The contract stated they would refund the fee if we sold it within 20% of the asking price. When I requested a refund they said that it was 20% of the original asking price. This WAS NOT stated in the contract
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Aaron Walker
March 16, 2009
Given the run around. Failed to sell Timeshare
As of 03/18/09 it has been a year and 1/2 since we had our time share listed with these scam artists. Phone call after phone call is either not responded to or we are told some one will call back, no one ever does.
We have spoken with one of the general managers who was very rude and when we request to speak to his supervisor we were told "your not getting past me".
We totally got caught in a scam. Their Better Business Bureau score is an F.
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vida o. knight
February 27, 2009
unable to contact them by telephone for 1 year
I have been unable to speak to anyone at Escape to Paradise for over a year. I faxed (949-679-7430) them a letter of complaint and attached a "Rip Off Report" in September 2008. Today is 02/27/09, and I have received no response. The manager, Karen, was available to take my calls untill she got my credit card number and $500 dollars. What to do?
v.o.knight
[email protected]
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SargeUSMC
February 26, 2009
Fraud
Former Marine Sgt. Viet Nam vet & wife (both suffering from cancer), scammed by local timeshare sales company.
A Newport Beach, Ca. Timeshare re-sale company called
Paradise Escapes, aka Escape To Paradise (Owners, Melinda & John Hofferbert)
3848 Campus Drive. Suite 217 – 218
Newport Beach, Ca. 92660
Phone 949-679-6780 or 1-888-201-1676 or FAX 1-949-679-7430
Website WWW.ParadiseEscapes.Net at [email protected] has added yet another customer complaint to their shady sales resume’.
It seems their standard sales pitch is that they call a timeshare owner with the ruse of having a buyer that is interested in buying their timeshare. They then pressure the owner with the prospect of having a ready, willing and able buyer, and convince the owner that their timeshare is worth much more than it actually is and solicit an up front fee of $399.00 and up. By inflating the actual worth of the timeshare, Escape To Paradise believes they do not have to worry about paying back the upfront fee (of $399 and up) because this clause in their Sales Agreement (Escape To Paradise will refund my fee if you find a buyer within 20% of my asking price with proof of sale from resort) would not have to be honored because no sane buyer would ever pay anywhere near 20% of the inflated list price.
With the inflated recommended selling price (in this case, the recommended sales price by the agent, Brittany Lowe was $20, 000 to $25, 000). Ms. Lowe knew that the timeshare would never sell for any where near that price and really did not care if it ever sold; all she wanted was the $399.00 up front.
There have been other complaints, all similar in nature, about this shady company.
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