I logged on to there site to sign up as a member for 3 months which was £29.95 when I got to teh checkout a message box flashed up to say upgrade one time offer you will nevver see this again upgrade now for life time membership for just £48 so I though well I may as well as was paying £29.95 for 3 months so to get it for £48 for a life time membership seemed to make sence, then just went on to say transaction complete no details, I logged onto online banking to relise they took £78 not 48, so I cancelled my membership instantly asn emailed advising I wanted a refund as they should never have taken this amount I never confirmed that amount and I want it all cancelling and refunding as I am exstremly unhappy.
I have sent 6 emails and no reply to any you can not phone them or fax them as they satte they dont offer this service, I have had a email to confirm its cancelled but nothing about my emails or money and this was just a automated one from when I cancelled it.
I just want my money back from this company and to have no further dealings.