Espow.com
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1 stars | | (3) |
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Category: Electronics
Contact Information China, London , England|Isle of Wight, United Kingdom
espow.com
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Espow.com Reviews
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george1111
June 16, 2011
Item not received
Scam/Fraud/.Reported Stay Well Clear "
I purchased a battery for my L300D Toshiba laptop on the Sunday, by the Tuesday I still hadn't received any confirmation of the order. I immediately became suspicious (I am very cautious when it comes to online trading) so I tried to contact them on their telephone numbers both for the UK and the USA. Both numbers had a recorded message saying they were busy and that if you need to contact them please do it via their website.
I contacted them through their website and never heard from them, so I put through a dispute via Paypal to refund my payment and lo and behold 24 hours later they contact me via email with the following:
[i]Thanks for your order.
We have cancelled your order and will refund to you today.
Pls check your account recently, the money will be back in 2-3 days [/i]
This company is a scam and uses many different http addresses. My advice would be to stay well clear or use Paypal for any dealings with this company.
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Wisakoyee
March 23, 2011
I would not recommend this online retailer to my worst enemy
I ordered firewire card for my laptop. After not hearing anything from them for over a week, I ordered a similar item on Amazon and wrote to Espow asking to cancel my order.
Three days later, and four hours after the adapter arrived from Amazon, and hours after 5pm Friday I received two emails from Espow. One to inform me my item had shipped more than 10 days after I ordered it, and a second email from customer service telling me to get lost when it came to returning the item they shipped days after I requested to order be canceled.
My order is now, 14 days after ordering, still in Hong Kong.
I would not recommend this online retailer to my worst enemy.
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Leonardo
August 8, 2010
Misleading electronic product information
Very poorly stated product features, components and supply location.
The instruction manual in English is poorly written (why the Chinese website owners will not hire English writers for advertising and product use is unprofessional).
This product was missing a U.S.charger plug, if you cannot use the European plug it is your problem. Watch out for Accessories versus Standard Accessories or you will be missing necessary operational components at delivery. The site implies live phone customer service (just try it, no way); email only. Nice when you want answers to product details and email reply is from a writer with fragmented English skills. Good luck solving problems after you have paid, in advance, of course.
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