May 17/2011 I stoped by the ESSO Gas Station on hwy#1 near Walsh, AB and went into the Esso store to buy some foods and lotto tickets but Lady (Chinese) behind the counter said that my credit card is nothing for her and if I don't have a cash then I have to get out, so I left Walsh with nothing and was really surprised ...What country I live in, if my credit card is NOTHING!
Thank you.

Funny Pranks

I went to the Esso Gas Station near me today, to run my car through their car wash. My receipt tells me I was there at 12:54pm, this afternoon. I went through the wash, and drove straight home. I only live about 3 blocks away. When I arrived home, I took a look at my car, and the back of my car was still dirty! My husband and myself drove back to the gas station. I went in with my receipt and told the clerk that my car was still dirty. I asked him to come outside to have a look for himself, with which he rudely declined. I then asked him to return my money ($13.64), again he rudely declined. I again explained to him that my car was still dirty! He told me that he didn't know where I had been and that I probably ran over some dirt! I hadn't even been gone 45 minutes since I had my car washed! That's when I asked for the manager. He said he was the manager. Then I asked him for a phone number I could call, he told me he owned this place and was not going to return my money. He didn't even offer to have my car rewashed! I went out and got my husband to come in. I thought maybe he would have better luck. As my husband got out of the car, he swiped his hand along the trunk, to show the clerk the dirt on his hand. He had no luck with him either.
There were many people standing around watching this conversation. All of them shaking their head at this guy. One man told me he had the same experience and would never have his car washed there again.
I have NEVER dealt with anyone as rude as this man was! As he talked, he grinned! He was the most rudest attendant I have ever come across. I will never return to that Esso Station again! I just wish there was something I could do about this.

I had gone through the car wash and when I came out of it, noticed that the back of my car was still dirty. I contacted the attendant and she told me to come back in the afternoon when the manager was in as she could clearly see the car was still dirty. I went back just to let the manager know what happened and he gave me so much attitude saying that the dirt on the back of my car was oily dirt and that it doesn't come off, meanwhile I could run my finger through it and it came off. He was going to give me a car wash in the beginning but then he made me so mad with his attitude and lack of acknowledgement that his car wash wasn't working up to par that I drove off. My husband and I would normally gas up there weekly with hundreds of dollars being spent and when I told him that I was never going to use his gas station again, he said he didn't care.

I also contacted the Esso Head office (1-800-567-3776). I didn't even want a car wash anymore, just to point out what had happened. Head office was excellent in taking down the information and turns out it's not a franchised station so he will be spoken to. They offered me a free car wash but I said that wasn't the point and I politely turned it down saying that it would go against what I believe. I will NEVER use that Esso station again. The professionalism (or lack thereof) has been ingrained and I hope he gets reprimanded!

I went to the Esso gas station at Liverpool & Pickering Prwy at 1:30 am in Pickering, I went to prepay $60 and got a receipt for my gas and while pumping my car it filled up at $57 and the display on the pump stated to return inside and receive your change, all I wanted was a new receipt for my fill up and the clerk stated that it was my fault for pay $60 and not $57, as if I would know how much my vehicle takes, but I didn't care about the money all I wanted was a new receipt and the clerk started swearing at me and my girlfriend for no reason, and claimed that I broke his entrance door, btw this place is falling apart, and then the clerk proceed to make a racial comment against me and for what, $3 dollars, and when I told him to forget it the clerk kept my original receipt and would not return demanded that I stay to give me my change when all I wanted was to be rid of this nightmare, and then he followed me outside to my car to right down my license plate and he continued to rant and swear some more, that is just ridiculous and by far the worst customer service experience I've ever had with any company I will never go back to Esso to pump my gas and nor will I advise anyone else to.