I applied for summer internship & I should take an online test now, the test is so easy but I can't take it because the website is terribly slow, the exam is timed & it takes 10 minutes to switch from question to question due to the terribly slow connection so I can't take the test, i have 11 minutes left now out of the 45 minutes & I've only seen 2 questions & the 3rd question can't be loaded.
I really wanted this internship but due to the terrible site, I don't think anyone will be able to finish the test.

why etisalat services sucks?

i applied for shifting(moving to a new flat that has ETISALAT LINES) and now its already 3 moths nothing happens? i always call 101 but all representatives are almost have the same advice. "they will the best thing" because i always asked

what do you think of your services?

whats the plan of etisalat for my application?

why no one is calling me just to inform what happen?

if you were ion my place/situation what will you do?

are you satisfy?

thats all i can say when im calling 101 waiting for 30mins after they answer. im tired of getting mad. i dont have the choice just to relax and wait

and they waste my time waiting and going to their main office.but still nothing is happens.
currently we have optic fiber and working fine all they to do is to activate the second port of their optic fiber thats was installed in our flat. (second port for my own router to connect). actually their technician will not do some work for this router shiftng because i already do their work, im the one who install the lan cables (they advice me to buy because they dont provide it)and configure my router. so what fee for shifting 200 drhms??? but im tired to argue about that money so i paid already in advance but noting happens i have to wait 2 more months.


i heard a lot of cases like mine.but they they dont had a time to complaint like what im doing now. and also it is useless because this is not their country. but for me i still hope that ETISALAT WILL DO ACTIONS INT THEIR SERVICES BECAUSE WE ARE WORKING HARD JUST TO PAY THEM. WHAT THEY ARE DOING IS ALMOST STEALING. BECAUSE WE ARE PAYING BUT WHAT THEY ARE DOING? NOTHING? THEY JUST THINK NOTHING WILL HAPPEN WE ARE THE ONLY PROVIDER HERE IN DUBAI>>>>>...

Hi,

I know, there's no point in complaining against this company...i would..say this is most unprofessional and stupid company i came across in my whole life.
'Customer Service' sucks, 'Technical Service' sucks, 'internet speed' sucks, 'Billing System' sucks...the list goes on...
I finally got e-vision installed ..which i applied 3 months back...and continuous follow-up!And now it's 48 hrs, the channels are not activated yet...called 101, i was told...'Sir, we haven't charged you yet...so you need to wait...'..what I understood the technician never reported back to the office..about the installation been completed ??...48 hrs...mmmmmmm
Secondly, the internet speed(al-Shamil) is so so so slow(i feel slower then dial-up..he he )...called 101, solution given 'Sir, you can upgrade...'
As somebody else mentioned...101 is helpful...but totally helpless...

what else can be done...just live with it...

Etisalat,

They say they are here to provide a service for all, what a joke!!
I have had poor service for the past 2 weeks and considering we are a business it has effected my work BIG TIME.

They always say a tech is coming yet they have no direct communication with them.

Guess what a tech came but the problem happened again ... What a surprise

I have spent hours and hours on the phone and at one time 48min just to get an answer that did not even help ... very frustrating

I think they really have no idea what Customer Service is.
If i had a choice to go elsewhere i would but they don't even have other Companies that you can move to ... NO WIN SITUATION

If you have a problem ... good luck i had the worst experience with them

And the amount they charge compared to UK charges is the biggest JOKE of all !!!

Dear All,
I used to work before in etisalat contact center (internet section), I am not here to defend etisalat, but I will try to give you some general tips and also to answer questions in order to make things better and more clear .I will do my best to reply to each one .
Ali