my internet is working too slow since it is 1 mbps it should be fast. this is since 2 days.
my username is WAFIGRC

I live in United Arab Emirates (UAE) and have been trying to buy the iPhone 3GS since the last two weeks but it is continuously out of stock with the local Apple Telecom Partner (Etisalat). I have visited a few of Etisalat business centres and outlets in Dubai and all of them have told me that they are not aware when it will be available. I called Etisalat customer services on 101 also told me that iPhone is out of stock and they are not able to tell me when it will be available.

I fail to understand how iPhone 3GS which was launched by Etisalat with such fanfare can be out of stock for so long. This is poor service which will result in bad publicity not only for Etisalat but also for Apple and even loss of customers. Despite this, Etisalat continues to advertise heavily that iPhone is available with them when it is not.

I want someone responsible in Etisalat/Apple to tell me as to when iPhone 3GS will be available to buy from Etisalat again. Also, Etisalat and Apple should make every effort to make it available at the earliest.

Regards,

Fowzi
[email protected]

I lost my SIM card and got a replacement SIM card,
from that date i am unable to receive incoming calls.
this is almost a month and still did not rectified after making numerous complaints with the Etisalat.
when ever i call to the customer care, they says we are trying to call your no...hilarious, even though i gave another contact no of du.

how can i resolve this problem is there any Telecoms Regulatory Authorities to take care of customer grievances.

Dear Sirs'

I have been an Etisalat customer for 12 years... I have purchased an iphone 3G prepaid which cost me 2600AED on July15 2009.
Im now unable to make out going calls and out going texts. I call 101 to speak to customer adviser and I'm put on hold for up to 45mins at a time before someone picks up the phone to deal with my request this happened on 3 occasions... The only thing they can tell me is to reset my phone which have have done time and time again.
I take it to Festival city Etisalat and they put a fake APN in the phone which enables me to now make calls and texts but I can't use the internet.
I go to Etisalat in Emirates HQ and they tell me that nothing can be done that there is a data problem with iphone and blackberry.

WHY ON EARTH HAVE I PAID 2600AED for an iphone that I can't use for internet? I want this problem fixed or I want my money back and I will be going to DU.

Regards

Amanda Ainsworth 0506944672

I had applied for a telephone connection on 21/10/2009 @ etisalat main office in Diera Dubai and they alloted me a number also (042627909). But unfortunately, untill now, they are not able to provide that connection. After applyin on 21st of october, I visited their business center twice. But they were not able to give a proper reply on it. It is a big shame on a national telephone company to have such issues in their record... and that also in a modern city like dubai
Jaigovind
050 3698365