eTourAndTravel
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1 stars | | (21) |
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Category: Travel
Contact Information United States
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eTourAndTravel Reviews
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Puhalo
May 6, 2011
Can not cancel the vacation package
I was contacted by etourandtravel offering me also a Mexico vacation package and this was actually why I responded to them, because I was interested to go to Mexico and to relax on the beach, last year I was in Cuba for 7 Day's and the package was $ 1450.00 all included for me and my wife.
Aniway's a lady called me after few day"s and started to talk about orlando and daytona I told her that I was looking for Mexiko but she managed to convince me that the other package is better, on the end of our conversation she asked me for my CC # and I gave it to her thinking that they are not going to charge me until I see the DVD.
Few day's later I got the DVD and I was not very much impressed, so I send them an Email to cancel the package, this was only 7 day's later, they respond to me that they can not cancel it via Email!!!??? why? They want to talk with me I knew if I talk to them they will try to convince me again, I told them if they want to talk with me they can call me in canada and whe will talk, They never responded to that.
Well now the 15 day's cancellation time frame is past and I am charged $498.00 and I can not do anything about it.I am not going to this trip I am not getting my money back, I think I did cancel on time but they does not accept Email cancelation, I dont know what to do.I dont know how is it possible to have companies like this, somebody should shut them down because this what they are doing is not human, I hope somebody will break their neck and I wish them to get the same back what they did to us but 1000 times worser.
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jmyslicki
June 19, 2010
harrasment
I received my first call from etourand travel over 6 months ago and since then I receive at LEAST 1 call every day from them . I have made it very clear to them that I am not interested in booking anything with them and I ask to be taken off there call list, but they keep calling. They also use scare tactics and tried to threaten me to book with them, by telling me I had given my credit card number already and had put a down payment down on a trip ( which was ridiculous and never happened) and that if I did not pay the remainder they were going to send creditors after me. I've had 2 people from their company tell me that and of course when I ask them to verify it with me by giving me the last 3 digits of my card they can not do it. I am just writing this review to warn people that they are a shady company; I'm not saying they have never booked trips for people that have worked out, because I don't know that aspect. All I do know about them is that they are harrasing, threatening people who I personnaly will NEVER do buisiness with.
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Annekath
April 10, 2010
Lady carried on with the registration
I got a call saying I had won a trip to disney with my partner and two more people of my choice. And I was offered the 7 day and 6 nights orlando florida and3 night accommodations in daytona beach area plus a trip to mexico. I should have felt it was too good to be true. Now they've got $298.00 OF MY MONEY. And when I wanted to cancel the whole thing on the same day, the lady on the phone just went from being sweet to rude...she gave me my confirmation number and then hung up. I had my credit card account locked so they can't take any more money from me. I hope this kind of scam will never ever fall on me again.
3626 Quadrangle Blvd, Ste 400
Orlando, FL 32817
407-515-2400
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Isis164
March 15, 2010
Tryin to cancel
This was the first and the last time I hope to get scammed. I was told, like most complainants, that I had won a trip to Florida. After all their talk, I got billed for $498, U.S. ($532 CAN.) for my "one time fee". When I finally got my package not only was it after the "15 days cancellation time", SURPRISE, but I could not even log into my members section. SURPRISE. It was only when:
-I disputed the charge with my Visa rep.
-Telling them to either make up their minds about my refund and not to waste my time
-That I had e-mails about complaints about their company about the same issue
-that I was not going away and that I would be reporting them to every Fraud and Scam agency in the U.S. and Canada
that they finally agreed, (gag), in "good faith", to refund my money!!!
STAY AWAY from this company.
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macroant99
December 17, 2009
Lack of refund
An agent from Etour and Travel called my wife on Dec 27, 2009. She agreed to the vacation package with the option to cancel within 7 days. I emailed them on 1/1/09 to cancel the package. I forgot about the issue because I thought we had no package. Then we began to get calls to off us to pay more money to "save" our package. When I told them that I had canceled by emal, they denied receiving it. We have gotten calls from them on several occasions, most recently around the first of Dec '09, still offering to save our vacation (around $400) if we paid more money. They have our money only because of their lack of action on my email and my inattention to my finances. Is it really my fault? I do share some of the blame for not following up. But I should not have had to with a reputable company, which I do not believe they are.
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drv
October 22, 2009
harassing scam to take your money
paid the inital fee to go on the vacation found out that was not able to follow through cancelled my package and forwent my initial payment t0 them. (cancellation fee) Now they are still trying to collect the balance.. Do they really think people can afford this. Good Luck SCAM Artist.
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dying2bthin28
September 28, 2009
timeshare scam
i too fell victim to this scam... i got a call from someone from etravel offering a 4 day vacation for up to 5 people to go to orlando/daytona beach fl, for $99 which included staying on the beach at the sheraton hotel and included a rental car with unlimited milage. i could use this package at anytime within the next 2 yrs and the only catch was me and anyone who came with me had to attend 1 60 min meeting about timeshares. so i thought no big deal, whats sitting in a meeting for an hr when 5 people can go to fl for 100 bucks i gave him my debit card info and was told i would get a confirmation email within the next 24 hrs . Well here it is almost a week later after that call, no email. I was also told i would get a package in the mail telling me about the trip and the timeshares in 4-7 days but i dont expect that to show, so i went to my bank today and spoke to the manager there and told him what happened so when etravel goes to take money from my bank, its already been stopped and they cant take my money. Thank god I didnt have any money in my account for another week from now or they would have gotten my money. Someone needs to put a stop to these people
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Zidel
September 12, 2009
Scam charges
I just got off the phone with etour as they were calling me about their fabulous $119.00 flat rate Orlando and Daytonia package. I am Canadian and a little sun sounds good just about now. I listened to the young girls pitch and she was very sweet. I asked if it was Time Share and was told no, it was Vacation Ownership. (Ha, ha, I've sat through a time share pitch in Cancun before) So I had the basics of the pitch at this point but I just don't jump all over strange deals and give out my credit card number!!! When I said I wasn't willing to make a decision right now she asked me to hold the line and a guy came on the phone.
Well, this is where the conversation went south. He had this tone about him asking me if I had ever heard of Sheraton...and when I said I wanted to discuss it with someone first he practically screamed..."WHO, lets calls them then!" He told me I was never ever going to get a deal like this anywhere ever again and his voice was soooo angry. "what's the problem, don't you have a credit card?" Then I remembered, I got a similar call some months back and they were extremely rude. At this point told him I definitely decline and then he thanked me for "wasting 10 minutes of his reps time" and was even hotter under the collar then before...and like months back I cut the line and hung up on him. Now I tell you...I don't ever find the need to hang up the phone on anyone, but these guys are ridiculous and the last time they swore at me and the whole bit so I wasn't waiting for it again.
Bottom line is people don't give away things for nothing...there is always a catch. And he certainly had motivation for being rude and I'm sure my enjoyment of Florida didn't push him over the edge. I can imagine the Vacation Ownership reps and how pushy, intimidating and condescending they might be. It would ruin your whole vacation.
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Simona
December 30, 2008
Awful company
These people are very pushy and do not take no for an answer. I asked them if I could cancel at any time and they said yes, but now I understand that they meant 15 days which I do not recall them saying. Pushy, pushy people. I tried to call them and ask for them to cancel and they turned me down and said they couldn't do anything. After reading other reports about this company I am even more discussed with them.
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Mary Deschenes
December 8, 2008
ripoff
Riopoff big time. I am too also a victim of this scam. What they say and what they do are two different things.. Bad company. They should be stopped and made to pay all people back there money and be out of business. Who allows this to happen?
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