We filed and received a line of credit from Etrade. We pay our payments every month and haven't ever missed a payment. Now Etrade calls 3 or 4 times a day to harass us. Some person on the internet warned me not to go with Etrade because they harass people by calling and saying they are recording the conversation. We record every call there is from them.

To get the calls to stop we are going to file a lawsuit and make it very public. My advice: Don't apply for a line of credit on the internet.

I opened an etrade account in the latter part of 2001 (or so). I started getting into day trading with some friends at work. For the next couple of years I traded allot, and they made considerable trading fees from me. In the end, I was not that good at it, and lost most of the money I put in.

So, what I did is I kept a stock I like (at that time what was left was only $6-$700) and decided to just let that stock hopefully mature over the years. Which it really didn't, was pretty constant where it stood. Bt I became inactive and allowed my stock position to hopefully accrue and grow over the years. After all thats what savings is suppose to be.

About a year or so later, etrade went and sold my entire stock position, (at the time I think the value of the sale was about $3-$400) and kept all the money for themselves to pay for its 'maintenance fees'

Since having my etrade account, to my knowledge they never EVER sent me any notice that I had to pay any maintenance fees, or to send them any monies to pay for there fees. They sold my position without my authorization. When I contacted them, no one cared, and no one ever responded back to me (when I did it via email), and regular mail. They also did not tell me how much was my maintenance fees, or ever refunded any change from these sale proceeds.

When I sent this to my attorney, who had me send all the ebay agreements over, it appeared like there was interest in the case, but than kind of fizzled off and not pursued.

I know this is only a $3-$400 damage to me, and not allot of money in grander schemes, but I know that this was still improper, and to me if I still held my position, my stock that was originally closer to $600-$700 (don't really recall the exact amounts), could always turn around and become an over $1000 position or more. Won't ever happen now, its a complete total loss for me. I also don't think my account fees should be or ever be $300-$400 for 1-2 years, there should be monies still owed back to me. I could of switched easily to another brokerage account if they were going to charge that much for the little amounts I had mainted there in the end. Not to mention the huge fees they made from me the couple years prior, with all the activity I did with them trading. Something definitely was not right here.

If anyone who has experienced something similar with them, or attorney can offer some assistance with this, I would still like to go after them for this. Was seriously considering filing a small claims court suit against them, but needed a little research or education on which exact violations to pursue. I'm sure there are arbitration clauses and who knows what else in there small print.

On a side note, today I decided to get back into some trading. I opened up a Scottrade account. Etrade will never see a dime from me again. Etrade also has more customer rip off complaints and lawsuit filing announcement on internet search engines than they do about there company info. A sign of a very bad company that just does not seem to get it regarding customer service.

We had a small account with them that had $10, 000 plus in stocks. Needless to say, it went down in value recently and they started to pile on their maintenance charges. I decided to close it and get the cash. Easier said than done. I started the process October 7th, there have been glitches galore, and now, to add insult to injury, they are charging me $10 for a check. I still don't have the money. I had a checking account with them that they could have used, a wire to our bank account that they could have used, or just a plain free check. I will be back in the market but will go with any other company doing this sort of thing. I have never complained in print about a company, but these are bad folks to deal with. I can't imagine that their enthusiasm to get the float on every $ won't bite them in the... in the end.

Opened account with Etrade and electronically deposited funds. Etrade web site indicates funds will be available in three business days. It's been 5 business days and funds still not available for use. No Etrade indicates they will not release funds until two weeks after the account is opened.

Numerous calls and emails to Etrade have failed. Etrade refuses to release funds, despite acknowledging the funds were deposited electronically 5 days ago. Their customer service officials have no clue how to serve, they simply repeat no, no, no.

I will close my account... they won't close it until two weeks have passed... as soon as possible and suggest anyone considering this firm look elsewhere.

I have brokerage accounts (in USD) both at Etrade US and Etrade Canada. In early April 2008 I submitted a Form B (to Etrade Canada) to transfer cash of USD 44, 000 from the US account into the Canadian account. I checked both accounts a week later and nothing happened. I called customer service (at both Etrade's) and inquired about the status. They told me it's in progress and should be done by 3-5 business days (from the day I called). I waited 5 business days and checked both accounts again. Same thing - no change. I called customer service again (both Etrade's) and the reps told me they will open a ticket to "research" on what's going on. And then they told me to wait another 5 business days and you guess it - the same thing happened. Finally in May 28 I was furious and told customer service (at Etrade US) that if the transfer is still pending, just cancel it and do a wired transfer of 44k US. At last (on May 29) I found out that all of my cash (i.e. more than the 44k I specified) had been transferred to the Canadian account. Now I have to call Etrade US again to have them deposit the "extra" money back into the US account. The whole thing lasted almost 2 months and I lost the opportunity to utilize my funds - had I simply write a check against my US account and mail it to Etrade Canada my funds would be available a month ago - and I don't have to put up with all the idiots in the so-called customer service departments with both Etrade's.