Eureka Forbes - Aqua Guard

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Category: Home & Garden

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Eureka Forbes - Aqua Guard Reviews

gjayasankar July 14, 2011

Worst Service

This is to highlight regarding the worst service carried by Eureka Forbes pertaining to my contract Receipt No: 18888459 for Aqua Guard water purifier Nova model.
I have booked a complaint for a general service on 4th July 2011 during morning hours and the complaint no 62837730, but till now no proper person has responded properly to complete my service and regarding this I have spoken several times to the helpline and also with Mr Raja -In charge for Vadapalani service centre and his mobile no is 9361877706 but till this moment no use.
So kindly take necessary action against the irresponsible persons and also take care in future not to repeat this kind of worst service which will end up the company in mere loss.
Jayasankar, Chennai,

October 5, 2007

Worst service after sales!

I purchased a water purifier - Aqua Guard from M/s Eureka Forbes through their sales agent at Dr.A.S.Rao Nagar, Hyderabad outlet (Phone no. 040-27134036) during the 1st week of June 2007.

Since 30/09/2007, the system is not functioning in order and there water outlet has to be adjusted for proper outflow of water. When contacted the sales agent Mr.Gangadhar (mobile no. 9866877203), he promised to send a person by evening or latest by 1/10/2007. Meanwhile, he also suggested me to log a complaint at their office who will forward the same to their Secunderabad office. My Complaint no. booked at Dr.A.S.Rao Nagar outlet is 2038 and the complaint no. at the Secunderabad office is 41348.

It is said that a service person will attend to the complaint with 48 hours. Today is the 6th day. It is very sad that even after repeated reminders, there is nobody to attend to my problem.

Very poor service!

Thanking you.