I am an aggrieved owner of an Aqua Guard water purifier. I am shocked to see the level of service being offered by Eureka Forbes, for reasons briefed below -

1. None of the nos mentioned on the web site (Service Franchisee Phone Nos) are ever working

2. Finally, I get through to one of your service agents, with whom i also did my last AMC (expired in June 2007) M/s Radiant Enterprises, Wanorie, Pune (Phone No.020-26818819)

3. We have been requesting the Agency to depute their Engineer for servicing our water purifier and renewal of the AMC since over a month.

4. However, to our utter disgust, no one has paid heed to our calls.

Is this the way Eureka Forbes works?

It wasn't just for the product, but also an assured level of Service for which i bought an EF Water Purifier after spending more than what i would have had to spend on any other purifiers. AND I feel sad to see such bad services being offered.