Eureka Forbes Limited
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Category: Services
Contact Information India
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Eureka Forbes Limited Reviews
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September 8, 2007
Poor customer service and no commitment
I bought a Aqua Guard in the month July on Installment Basis under which I gave 1st cheque of Rs 1900.00 and other of Rs 990.00 dated : 2nd of every Month. In August they put u put my 1st ch. but due to some reason that cheque was bounched because my salary didn't get credit due to some reasons. So I called in ur company on 2nd Aug. so that they can send an executive at my place and collect the Amount in cash including the fine for ch. bounce. I made all the payment and that executive told me that u will get ur cheque within 3 days n he gave it in written also . I wait for whole month but i didnt get my cheque back moreover next month they again put it in my bank n i again debited for cheque bounce.
So if i already made the payment in cash why it's again putted in my account n when i call up at your office that person told me that due to account Department's mistake it happened n we are sending your cheque back to u within two days n again same story i called him so many times n still i m in dark that when will i get my cheque back n why should i bear due to ur account Dept. mistake.. I m again debited for Rs 390.00 from my bank. 1st time i bear that fine bcoz it was my mistake but this time i will not leave it as.
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May 26, 2007
Malpractices of Eureka Forbes
I had purchased Vacuum cleaner from Eureka Forbes, Allahabad branch in the month of March-07. I kept on asking the sales agent for the invoice but he instead handed me over a receipt. Later when i purchased Aquaguard from the company, I came to know that receipt wasn't enough. Another agent who dealt me this time promised to get back the invoice and took three cheques to finance the water purifier. He said that once i will submit the total amount to company he would return those cheques. Post that I paid him the entire amount next month and got transferred to Agra. Neither I have got my cheques nor invoice. Post that i am calling the centre in Agra to install the aquaguard in my residence. That too hasn't happened till date of writing this note. Lets hope it will be done by tomorrow. Neither has the company manager at Allahabad bothered to return my call...
This company thrives on cheaters and is extremely careless about the marketing practices. Hence request all readers to please be aware of this.
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