WARNING: DO NOT DEAL WITH THIS COMPANY

EuroDNS is a domain registrar with their office headquartered in Luxembourg. They provide domain registration for .EU and other European domain names.

In April 2011, one of my domain names expired. Other domain registrars with whom I deal, provide a 30-day grace period during which to re-activate the domain. NOT EuroDNS. They want to charge €24.95 to "reactivate" the domain plus the renewal fee. I called the company to verify and was told that since there was already a credit to my account, to simply wire transfer the difference - which I did. Turns out that I was lied to. They deducted €12 from the amount that was transferred as their "fee". When I discovered this and that there was no way to fund the invoice from the remaining credit, I demanded a refund. They took another €11.50 fee for requesting the refund.

All told this company cost me more than €27 for providing absolutely no customer service. Their behavior is shameless.