i purchased tickets on here for the euromillions draw, i won a small amount and had it applied to a second purchase. I won a little on the second draw and now I have been trying to get them to pay me for 2 months and they always have an excuse. They claim to have sent it December 7 and it would take a week, then it was 2 to 3 weeks and then it was ' oh well the christmas rush blah blah blah'' i gave them the mailing address and they replied asking for it in the same email I had givem it to them in. I told them I was relocating and needed the check before I left...2 months away..and it never arrived. they have never paid me. now I am trying to get Visa to return the charges.
I would not suggest buying tickets on euromillions.com (they have now been blocked by the Italian government...I live in Italy) because when you win something you may probably never get it. I have never received my little winnings. They probably hope that people will not pursue small wins and they get richer that way. I do believe they are also incompetent.