Hello,


I am from Romania and I booked and payed on the 15 of July 2010 for 2 tickets, cat 1, as a gift fo my boyfriend's 30th birthday, for the U2 concert in Rome, on the 8th of October 2010 (tomorrow). We have dreamed about U2, we've listened to the songs to learn the lyrics, we made plans about Rome.
I am not a lawyer and I admit that I don't pay too much attention to the terms and conditions page but after this experience I will check every word from terms and conditions in the future. In these "terms and conditions" they say that they will deliver the tickets between 15-30 September 2010. on the 29th of September, because I didn't receive the tickets, I sent a mail asking if they were sent or not and what should I do in case I will not receive the tickets in Romania. They answered me on the 1st of October saying that they didn't "get a hold" of my tickets and that I can cancel and receive 70% of the amount I have payed or I can wait but they cannot guarantee that they will find my tickets until the 8th of October. Because I live in another city and in another country than Rome, I had a real problem to pay for the hotel and for the aircraft without knowing for sure that I will have the tickets. I've sent them 10 mails every day since the 1st of October asking if they have found my tickets, if they will deliver them...I didn't receive any answer! I've tried to call them on the call center number (in Norway!!!)..after waiting 12 minutes one time, 15 minutes another time, nobody answers!!!
Today (one day before the concert), I received a phone call from somebody who said that is from Euroteam who told me that they will tell me tomorrow where to go in Rome to pick up my tickets. Imagine how much would cost me to buy last minute tickets for the aircraft, or to book a hotel... Besides that, how can I trust this company which didn't answer my mails, didn't answer my calls, didn't send me the tickets, and which doesn't announce me in written, just with a phone call.
I wouldn't recommend this company to anyone. I understand that they do what they did to me regularly. They cheat and they lie.
In case they don't deliver the tickets at all they are supposed to pay you back the entire amount plus a fee of 200 eur/order.

Did anyone receive these money? Did anyone do something legally against them? I don't think this company should be let to do business anymore.

Please let me know!!!

I PURCHASED TICKETS FOR THE SOCCER WORLDCUP FROM EUROTEAM 6 MONTHS AGO. MY MATCHES ARE 3 DAYS AWAY AND I HAVE RECEIVED NO TICKETS. MY EMAILS ARE UNANSWERED. WHEN I PHONED THEM I'M PUT ON HOLD FOR EVER. I PAID 2480USD FOR TWO TICKETS. CAN ANYONE HELP SUGGEST HOW I GET MY TICKETS FROM EUROTEAM. EUROTEAM IS A RIP OFF!!! DONT USE THEM!!!
MOHAMMED

Booked 6 tickets for a John Mayer concert. Money taken from my account beginning of November 2009. Last thursday they informed me that my tickets, for the concert happening tonight, were not after all available. Too late for me to rally round and find an alternative seller at a reasonable price, so really really feel let down, especially when I'd bought the tickets as Christmas presents for my family. Seems there's no redress for such failure to honour the deal.
Notice that Euroteam now already selling tickets for the next John Mayer Concert at Wembly Arena in May 2010. ...Funny that the official site for the venue hasn't started selling them yet ! Beware of this site. I'm now awaiting my refund with fingers crossed.