ORDERED TOOTH WHITENING PRODUCT -WAS SUPPOSED TO PAY ON SHIPPING CHARGES IT TURNED OUT THEY CHARGED MY CREDIT CARD 87, 00

'Everbright Teeth Whitening' Ordered $4.00 trial, never received it, credit card got charged another $87.00. Thank God for the card company catching this fraudulent practice!

This product and complete company is a scam. After never even receiving my trial offer, my account was charged $87.47 in early March. When I called three times for a refund and finally got through all the language barriers and was told I’d receive a full refund once I sent the package back. I received the package on March 13th and sent the package back on the following Monday. I called today just to let “customer service” know the package was on the way, and now I’m told I’m subject to a 45% restocking fee. This has been the biggest gimmick I have been involved in. I am due a full refund and I have called in three times attempting to get it. I was told on the 5th I’d never be charged – I was charged $87 the next day.

I subscribed for "risk free" trial offer on 28/12/2009. As yet, I have been unable to contact anyone on any of the telephone numbers provided to obtain an RMA number (as per website) to return the product. I have now dispatched item anyway, with a strongly worded letter to their supposed HO address within the US.

I encourage anyone who has participated in this "risk free" free trial recently to cancel their card with the bank, log a case with Consumer Direct (or whatever the equivalent is in any given country) and to return the item with a letter of cancellation, obtaining proof of postage and a copy of the correspondence.

Whilst the company have yet to attempt to take any further monies from me, I expect that they will. Having cancelled my card, the bank have advised me that this will still NOT STOP the payment. As I have explained the situation to them, the only thing they can do is to let the payment be taken (they explained the company have probably set up a recurring card billing payment), then reverse it. Therefore, I urge anyone who has also been duped to follow my actions, in the hope of reaping back any futher monies paid.

I am worried sick about this whole sorry situation and it has caused me untold stress at a time when I really could do without it. This is pure fraud and this organisation need to be stopped. I cannot believe the number of people who continue to be cheated in this manner.