Everbrite Smile
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1 stars | | (33) |
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Category: Lifestyle
Contact Information District of Columbia, United States
Phone number: 202-321-7222
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Everbrite Smile Reviews
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katerob
April 10, 2010
Numerous complaints with this company
[1] Transaction never completed because of an error. I received this error:- The cc payment type (Visa) and/or currency [USD] is not accepted.
[2] I still got billed on 30 Mar 2010 AUD$4.39 and on 6 Apr 2010 AUD$ 98.00. Even though the online transaction never completed because of the aforementioned error.
[3] Even though the company continued to bill me after it refused to accept my online payment I never received the product.
Bottom line:- I wasn't expecting to see a transaction posted to my account because the transaction never completed.
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PMG1
April 7, 2010
Charged credit card, no product
They actually did not ship their "trail offer" to me until about 4 weeks after my order. How you are suppose to try something if you don't receive and then cancel 10 calendar days after you order is beyond logic. There customer service are robots that have common names, but they follow a script. They are able to listen or respond to anything outside the script. That is after you wait an average of 30 minutes to speak to someone. I wish I had checked their BBB national rating or checked them out before I ordered. This is clearly a SCAM.
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tdecurtins
April 4, 2010
scam
My mom was recently scammed by these people. they stole 89 dollars from her. I am tracing what ever i can back to the source of who these people are. If anyone knows of a website where this product is being advertised please leave it in a comment below. I want these people to be punished for what they have done to everyone so i will need your help.
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HopeB
April 3, 2010
Fraud/Scam
Consumer Beware: Everbrite Scam...
These people to say it nicely are COMPLETE CROOKS! I read that testimonial from the mother who found an inexpensive way to whiten her teeth by combining two products for the trial price of shipping only. THAT IS A COMPLETE LIE TO SUCK YOU IN!!! I am ashamed to admit, it sucked me in! My vanity got the best of me again!
I wanted to whiten my teeth, so I purchased the Crest Strips Premium whitening kit and paid about $30.00 (seemed a bit pricey for over the counter whitening strips). I was not happy with the results! The strips are only long enough to cover 8 teeth area on my upper row of teeth in the front. Also, they didn't whiten the spaces or crevaces in my teeth. So if I smiled widely, you could see the darker teeth looming in the back. REAL ATTRACTIVE!
I was directed to two websites through that article, Everbrite & Celebrity White (think thats the names).they I filled out the order almost completly, but didn't finish it all the way. So, they called me and offered a deal I couldn't resist: I could use the product as long as I wanted and pay only $11.90 per month for the life of my subscription! I just had to provide a testimonial, thats it.
So, I said great, the scam artist told me his name was Robert Simpson, and he was licensed in the state and blah blah blah. I asked licensed in what? He could never give me a straight anser and gave me a phone number to verify his standing: 800-DOA-HELP? Gave me the number 877-666-0531 to call to cancel at anytime in the future. He said he was recording my authorization for the charge of only $11.90. After, he then starting trying ti sell me magazines and all of this other stuff which I said no thanks. I kept on saying no thanks as he went from one additional product to another. I kept saying no I just want the tooth whitener only. THEN HE HUNG UP ON ME! The phone # he called from was unavailable so I couldn't call him back. Then I called the 877-666-0531 # to talk with them since I noticed my account was already charged for the $11.90, They said they did not have my name in their system! I was like, I am looking at the charges right now on my bank account and it has this very number listed that I called you on. I finally hung up after 30 mins of arguing with them and called my bank.
I had to cancel my debit card and go to the bank to fill out an order for a new one. They said there is nothing they can do because they got a preauthorization to charge my account for their product? It's not a legitamate product or at least not this company. I have to call the credit bureau and log a complaint! Man I screwed upo my day off for sure.
If this happens to you, please cancel your credit card or whatever you used to pay for it. Because my bank says that once they got an authorization for me, they can continue to charge my account! Thank God they only got me for $11.90!
We need to band together and do something about these people! please contact me via the comments tab is you have any ideas as to what we can do to stop this from happening to other consumers!
That's me "ignorant consumer!!
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CLo Copper
April 2, 2010
Unauthorized Charges
I purchased a trial offer From EverBrite Smile (in bank statement charges appear under whiter smile) for 3.95, then without my consent or authorization I get charge $87.47. After I call EverBrite twice they told me that my trial period expired (10 days) and they make it almost impossible to cancel this non-sense membership, and that is the reason why I got charged the $87.47! To make matters worst they told me that I need to wait for an e-mail and follow the instruction to ensure the account/membership is cancel accordingly. I go and look at my e-mail and I don't see the mail so I call them back and someone else tells me that it can rtake up to 3 hours and if I don't receive the mail to call them back. This is a major SCAM. I have never dealt with anything like it. Can something get done about this? I just went straight to the bank and I have to make sure I did not incur any more charges from EverBrite because if you leave it up to them, this scam will not stop. Anyone has any suggestions...please help.
Carmen L.
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Lasiter
March 31, 2010
Total SCAM
This company is a total scam! I cancelled EVERBRITE well within the trial period. The main reason I cancelled was because seven days had alerady passed and the product had not yet arrived. The very next day after I cancelled, my credit card was charged $87.47. Fortunately for me my bank had flagged it as a suspecious charge, declined the transaction and called me to let me know what had happened.
I spoke with three different people at EVERBRITE who all claimed that no such transaction had taken place as I was looking at my bank statement online! They refused to provide a letter or email confirming that the transaction had been cancelled. Also, be aware that a company called CELEBRITY WHITE TEETH. Both companies operate from the same location outside of the United States.
DON"T USE EITHER COMPANY! It is a scam! If they have your credit card information close that account before they charge something else. One of them sold my information to a company called DEBT2WEALTH. They called me saying that I had a trial membership for something I NEVER signed up for. The only companies that had my information was EVERBRITE and CELEBRITY WHITE TEETH. Don't be stupid like me. Call the Credit Bureaus and put fraud alerts on your accounts. RESEARCH BEFORE YOU CLICK SUBMIT!!!
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Skellie
March 25, 2010
tooth whitener
I signed up for the free trial of everbrite smile tooth whitener. They have deducted the postage charge from my account but I have not received the product. It was processed on the 15th, it is now the 26th. Not impressed, really bad business!!! Will be telling all of my friends online.
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scott e
March 23, 2010
fraud/screwed
You get a trial period...you get the trial sample past the 14 day trial period and get scammed because you don't call within the 10 day alottment and get charged almost $100.00 before you try the stuff!!!
Check about the girl from CT. that tried it and loved it and then check again, same story different town. CROOKS and FRAUDS
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l. weaver
March 20, 2010
never arived
product never arrived but money was taken
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jaqua2
March 17, 2010
Teeth whitening SCAM
I ordered a free trial on the 7th March 2010 and I was charged ($3.87 - £2.63) which debited my account on the 9th March. I am still waiting for my 'free trial' and my account was then charged a further ($87.47 - £59.76) which debited my account on the 16th March (not 10days!). I haven't received the item in order to try it, why would I want to part with money without the product. I phoned the call centre to cancel (on 10th day - today) and I was told I couldn't until I return the product which hasn't even been sent set and it's still the 17th March. All I want is a refund for the 2nd amount debited as this is unjustified! This has happened to my Mother too exact same days and amounts.
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