There is a company called Celebrity White which I believe is legitimate. It sends an (almost) free sample and if you don't cancel you receive a monthly supply of teeth whitener which is billed automatically to your credit card. I believe this bogus company, EverBrite, piggy-backs on the legitimate company. They offer a sample which they claim is supposed to work with the Celebrity product, however their sample never arrives. We called many times and tried to cancel, only got through once and they hung up on us.

They wait a couple of weeks and then go ahead and charge your card for the first payment even though you haven't received any product and probably never will. We realized that they were a scam and canceled our credit card before they could charge us. They then sent us a threatening letter stating that if we did not give them a new card they would send our account for collection. A call to their collection department left us on hold for almost an hour, but we did get through. The representative insisted that UPS had delivered the sample. When we told him we had received the other sample (Celebrity White) he claimed that it was their product. A subsequent call to Celebrity White indicates that they have no association with EverBrite. He would not cancel our order because he said we only had 10 days after the sample was received to cancel, even though we told him we had never received the sample.

We then asked to speak to a supervisor. He said his supervisor would not be available for 3 hours because he was in a meeting. When we asked for his (the current representative's) name, he hung up on us.

company AKA Apex Solutions LLC
7251 W. Lake Mead Blvd. Ste. 300 Las Vegas, NV 89128
866-728-1467 (billing)