google had a advertisement posted on my computer when i went to a news article. The advertisement was everbritesmile. The company had a free promo of there product. Just pay shipping which was also discounted to $3.87. There was no mention of a membership subscription in which I would be billed for future products that they would send to me on a monthly basis. After I gave them all the info and my credit card, I printed the info out. On the last page was the real small print that I had to read with a magnifying glass. It said I was obligated for more products at a monthly charge. I got there number with much fanfare.(1-877-683-3080).I talked to a rep. who barely spoke english. I was on the phone for 30 minutes.She said she would send me a cancellation form in my webmail, in 24 to 48 hours. I have to put the reps name(Nancy) on the form and my name in lower case letters and my order number. They are making it real difficult and complicated to cancel my order. In turn they are keeping my shipping charges too. Just imagine if one million people ordered the free promo and then find out its a scam, the crooks would be making over 3 million dollars without ever sending out a single free promo.Yes I got scammed and duped but believe me it will never happen again.Just remember if it sounds too good to be true it probably isn't. Just read the fine print from now on.

Got ahold of a rep who tried to talk me out of cancelling. I said are you kidding? There's hundreds of people screaming on the internet about your scam and you have the nerve to ask why I want to cancel? He proceeding to pressure the sale and I said, "As a U.S. citizen I hereby exercize my three day right to refusal of this order and if you do not cancel this order here and now and if I do not receive email confirmation while on the phone with you, I will send this recording and all documentation along with the hundreds of documents complaints to the U.S. Attorney General after I hang up. Do the right thing to prevent other unsuspecting people from harm and Call your cc company. Request to speak to their legal department to report cc fraud upon their cc company. Here's how to get your cc cancelled. go to: http://www.xmorders.com/ct/ and fill in the info below with my instructions. If you do not have your order # then you'll have to call them (see # below). I waited about 15 minutes using that number but had to wait a couple hrs on the advertised phone number. - Dewyz, Upper Peninsula Michigan

First Name
Last Name (no spaces
Address
City
State
Zip
PHone no spaces or hyphens
email
rep use franco
order # if you don't have the order number call at 800-440-4397 Monday thru Friday 8am-6pm Eastern Standard Time
Name used on cc (full name no spaces)

I too have been duped my Everbritesmile & their small print re T&C. I can say that I have read the extensive email comments & found them all most extremely helpful & just nice to know that you are not alone in your stupidity! I found the Cancellation Form (thanks to the complaints posted) under www.xmorders.com/ct & completed all the boxes trying in lower/higher case, several times, until I finally manged to complete & submit! I did not telephone & speak to any representatives & where the form requires a CS Rep, I simply typed in My First Name in lower case, so the Rep's name to be obtained over the phone on a likely premium number which you cannot get through to, is NOT necessary! The only stumbling block that I had with the Form, was the tel no as I thought that I had to replicate all the information that I had entered on the initial Whiteteeth Promotional Boxed Form (that dreaded day 22.01.2010). After trying my mobile no, landline in different formats to fit the boxes, finally I entered THAT number yes 1-866-556-6914 & that worked for me, bingo form submitted - yeah! I received an Email confirming the 'canceled account' & tried to email co back to confirm that infact the Order had been cancelled as opposed to just the account - No repsonse from [email protected] but they did provide a Free Toll UK Number: 0808 23 89 891 - daren't ring incase not free! Also stated +44 2031399027 & the email included Ticket Details, Ticket ID: GCX-952636, Department: Support 2, Priority: Low, Status: closed. The closed bit seemed hopeful. I hope that I have finally cancelled the trial offer & all subsequent offers & the next payment of the $89/£55.10 which my bank has said that it is sitting in my Authorisation Box & the bank cannot act until that payment has been called for!! I note some people queried the order number or said that they did not get one - in their first email of confirmation of the order, I didn't get a specific Number, simply Order No #$order.OrderNumber - accepted in the cancellation form via xmorders, permitting form to be submitted. Note that I also emailed [email protected] AND [email protected] AND [email protected] to try and cancel my order. Could also try [email protected] as I confirmed with them that they deal with cleanwhites...seemed very genuine but hey who knows!! I also sent a letter recorded delivery to Everbritesmile at 43 Iveston Rd., Delves Lane, Consett, Co. Durham. DH8 7HR (again posted on these complaints). I only posted on 29.1.10 & although my letter not returned, the Royal Mail post office slip does state 'Address Validated? N'. There were alot of other telephone numbers on the complaints board, I did try alot, got through to a few, but they all asked me for an 8 digit number starting with either a 4 or 5. Again if you got through to the automated numbers, specified press (1) if inside the risk free trial period or (2) if outside that period, but alas again you needed an 8 digit no to cancel - how frustrating. I have even emailed [email protected], who I believe is the Company/Server who distributes the mail shots & provides support/email facilities to support1 @globalcustomersupport.net and [email protected]. If you do manage to locate the Cancellation Form, suggest you cut & paste it into email/word document for your records. Rachel in the UK.