Evercom Correctional Billing Service

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United States

Evercom Correctional Billing Service Reviews

Fugi September 21, 2009

Ripoff

This company is not only charging a ridiculous amt to recieve calls they are taking the remaing credit you didnt use on your account. I had a remaining credit of $43.12 and they refuse to issue me my credit. The reasoning they gave was I didn't request my refund in the time alloted. Not only did I request my refund within the time span, I was giving a specific time frame of when to expect it. The rudest supervisor ever blunted told me that is wasn't noted and verbatim that I gave them my money.

August 10, 2008

Not receiving service but being billed

I have put money on my cell phone. I have never been able to receive a collect call on it and it tells the person that the number is no good, however all the money I put on the phone is gone. Wonder where it went into the giant Evercom Pot. They have is over a barrell as this is the only way we can have contact with our loved ones. I live 4000 miles away and it is very important to get these calls. Wish something could be done about this.