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Jennifer2005
August 30, 2010
Prices for a simple phone call
I truly can't believe the price is is to talk to a loved one is so expensive. As if your not already distraught by the situation, but you gotta pay substantial amounts to hold a conversation. I have spent over five thousands dollars in the last ninety days to speak to this person daily. This is absolutely ridiculous and you people should be ashame of yourselves. Also, I think after spending that kind of money that people should get some type of credit or repay after spending a certain amount. Then you people have the gull to actually block the call because you try using the same payment method within twenty four hours. If it is being paid for why do you people give a **** how it is paid? You people make me absolutely sick and should be punished for this. The problem is that until someone figures out how to get a phone company to be on our side and make our rates lower, you people will keep robbing people blind. I hope your company goes down and a more kinder, customer satisfying company comes up. I hate your company!!!
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Tim K.
May 14, 2010
Outrageous fees
To get around the outrageously insulting fees that EverCom charges, just buy a cheap Tracfone for 9.99 and get the area code where your loved one is incarcerated. Instead of paying a ridiculous $10.00 for 10 min. you'll only be paying about $1.00 for 10 min.
I had to repeat my message so that it would sum up to 100 words...sorry :^(
To get around the outrageously insulting fees that EverCom charges, just buy a cheap Tracfone for 9.99 and get the area code where your loved one is incarcerated. Instead of paying a ridiculous $10.00 for 10 min. you'll only be paying about $1.00 for 10 min.
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Truthseeker
May 2, 2009
Consumer rip offs
Evercom is not only a rip off but should be unconstitutional as well as they hinder the freedom of speech in our prisons and jails.They make it impossible for inmates to stay in touch with their families which statistics show that inmates do 90% better when they are in contact with their loved ones.I know from experience as for three weeks i was unable to contact anyone.So if an inmate has no money on their books they are screwed.As well even if the family setes up an account they are overcharged for phone time.Here is what they charge compared to a rechargeable MCI card:
20.00= 40 minutes of call time, they are aloowed a 15 minute call = 3 1/2 calls if your lucky as some are cut short and actual minutes arent calculated correctly.
40.00= 2 20.00 phone cards
50.00 = an extra 15 minutes lets compare this to MCI
20.00= 950 minutes
additionaly all collect calls are blocked forcing the recieving end to sign up with evercom, this is a monopoly and is illegal, the government should be charged against this too as they allow themselves to break Federal guidlines under monopoly laws in this country.
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RICK BRADEN
April 10, 2009
OVER CHARGING
CALL GETS DISCONNECTED AND STILL CHARGED FOR 15 MINUTE CALL. 3 TIMES TODAY TALKED TWICE FOR 5 MIN. 1 TIME FOR4 MIN, CHARGED 15 MIN EACH CALL. I WANT TO BE CREDITED FOR EACH CALL. THIS IS NOT 1ST TIME, SEVERAL TIMES LAST 2 MONTHS
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SUZIE
March 15, 2009
NEVER CREDIT MONEY ON ACT
WHEN I PLACED MONEY ON MY PHONE THEY TOOK THE MONEY FROM MY CREDIT CARD, BUT NEVER PUT IT ON MY ACT FOR PHONE USE. tHEY ARE DISHONEST, AND THE PHONE SERVICE IS AWFUL. tHE OPERATORS ARE UNEDUCATED AND FEW SPEEK ENGLISH WELL ENOUGH TO UNDERSTAND THEM. tHEY DONT HAVE A EMAIL TO SEND COMPLAINTS OR QUESTIONS. yOU CAN BE ON HOLD ON THE PHONE FOR 20 TO 40 MINUTES. wHO IS THE GOV AGENCY THAT REGULATES THEM? SOMEONE NEEDS TO GET THEM IN CONTROL AND MAKE THEM ACT FOR THEIR ACTIONS. SUZIE
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DARLENE
January 7, 2009
BLOCKED CALLS
Evercom has lied and said my phone company has blocked my number so my niece cant call from prison. after 2 yrs of no problems. now i cant get it unblocked even though they say it is. is there no way we can fight these cheats and liars? now i cant even talk to her . its a rip off
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MS.CRIMSON
December 28, 2008
SYSTEM( MALFUNCTION)
WITH ALL THAT THE PHONE SERVICE PROVIDE THERS NO WAY IF SOMONE DONT ANSWER THAT THE CALL SHOULD BE CHARGED.WITH EACH ADDITIONAL DOLLARS AND CENT THE SERVICE IS OVERLOOKED.MY FRIEND THATS INCARCERATED HAS CALLED AND MISSED ME TWICE TO THREE TIMES AND THE ONE DOLLAR HAS BEEN STRIPED FROM MY SERVICE ACCOUNT.WITH THE ONE DOLLAR THE COMPANY NEVER HAS THE SYSTEM UP TP KNOW YOUR NEXT BALANCE.IT ADDS THE BALANCE TO FAST AND TOO SLOW.NOTHING THAT CANT BE FIX.JUST WANT TO KNOW OF THE ADDITIONAL CHARGES THATS ADDED TO THE PHONE &HOW AM I ACCOUNTABLE.
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Emma
December 19, 2008
Unauthorized charges
I received a check in the mail last week from Links Research Group with instructions on how to be a mystery shopper for their company. Also included was a check for $3, 988. Nice amount of cash considering it is Christmas season!
I was about to cash the check when I decided to look up the company online. No company on the whole internet called Links research. Also when I entered Evercom, all that came up was the complaintsboard. I'm definatly glad I checked this out before trying to cash this check.
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Vanessa
December 11, 2008
Terrible experience
I received a check in the mail last week from Links Research Group with instructions on how to be a mystery shopper for their company. Also included was a check for $3, 988. Nice amount of cash considering it is Christmas season!
I was about to cash the check when I decided to look up the company online. No company on the whole internet called Links research. Also when I entered Evercom, all that came up was the complaintsboard. I'm definitely glad I checked this out before trying to cash this check.
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October 5, 2008
Nothing, but trouble
Evercom has been nothing but trouble. I have been receiving faulty bills for the past several months. I keep calling and they say "its taken care of." And yet I continued to receive bills. The bill finally went to collections and I spoke with the same supervisor (Mario) at Evercom several times, each tiluding it was my responsibility to call collections to have me taken off the list which is not true. He gave me directly contradictory statements incMy relationship with evercom has been nothing but dishonesty, misinformation, lack of follow through, and dealing with completely uneducated people. Its disgusting.
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