Three neighbors called to ask this company to NOT leave their blue, 6" x 12" advertising cards in the doors, hanging from door knobs. Homes which are unoccupied for various reasons, e.g. vacations, foreclosure, hospitalizations, etc. are targeted by these blue cards by criminals. This company left cards both prior to, and immediately after the Christmas holiday. They refuse to help. We've suggested using postcards and the postal system as a more efficient and less expensive alternative, yet they REFUSE to help us out. I can not imagine using this company just out of the disrespect they exhibit, let alone the absence of good, common sense!

THE COMPANY WAS HIRED FOR MOLD REMOVAL . THE SALESMAN MADE A CONTRACT WITH A 83 YEAR OLD FEMALE WHO IS PARTIALLY DEAF AND WAS SUFFERING FROM BEGINNING STAGES OF DEMENTIA WHICH WAS LATER DOCUMENTED BY DR. AKRAM IN HERMITAGE PA. THE Y TOOK SO LONG TO RETURN A LETTER FROM HER ATTORNEY MR.GERALD CROWLEY OF ELLWOOD CITY.APRIL 10 2007, AND ASKED FOR THE RETURN OF HER $3, 000.00 DEPOSIT. THERE WAS NOM RESPONSE FOR MONTHS AND THEN ONE DAY THEY APPEARED. THEY WENT INTO THE BASEMENT WITH OUT FIRST CONSULTING AN ELECTRICIAN OR HOUSING INSPECTOR. WE HEARD ALOT OF DRILLING AND WHEN WE ATTEMPTED TO SEE THE PROBLEM THERE WAS A SHEET OF PLASTIC COVERING THE WHOLE DOOR. WE THE FAMILY WERE TOLD THAT THEY WERE WATERPROOFING THE HOUSE. IT SEEMS THAT NO PLANS WERE SHOWN UNTIL AFTER THE JOB WAS DONE MONTHS LATER. WE NOW HAVE A CELLAR THAT IS WET THE EVERDRY WATERPROOFERS DID NOT SHOW ANY PROOF THEY WERE EDUCATED ABOUT WHAT THEY WERE DOING. THE BASEMENT WALLS WERE CRACKED, THE CONCRETE FLOOR DUG OUT ABOUND THE PERIMETER AND FRENCH DRAINS WERE PUT THERE. THE BIGGEST TRAGEDY WAS THAT THEY TOOK AWAY THE FOUNDATION IN THE BASEMENT AN REPLACED THE WALL INSIDE WITH PLASTIC BATHROOM FLASHING. WE HAD SEVERAL CONSULTANTS COME IN AND LOOK OVER THE MESS. TO DATE THE BASE OF THE HOUSE WAS THROWN OVER TO THE WEEDY PART OF THE YARD. STILL WITH OUT ANY TO INSPECT AND NO BUILDING PERMIT WAS SEEN THE JOB WAS ILLEGAL AND THE CONTRACT WAS CANCELLED LEGALLY I AM BARBARA, THE OLDEST DAUGHTER OF MAE WITH A E-MAIL ADDRES S. AND A WITNESS CONTACTING YOU . I HAVE POWER OF ATTORNEY AND THE CAREGIVER .I AM NOT A SECRETARY SO THIS WILL NOT BE WRITTEN CORRECTLY LIKE A SECRETARY WOULD. WE CALLED THE COMPANY TO CHECK OUT THE MESS AND THEY AGREED THE JOB WAS INCORRECT. WE HAVE LEARNED THAT SOMETIMES THEY DUG UP PEOPLE'S FLOORS AND DID NOT PUT FRENCH DRAINS IN THERE . THE WORST OF IT IS THEY EVERDRY WATERPROOFING GOT THE MONEY FROM CAPITAL ONE LOANS BY SAYING THE JOB WAS HOME IMPROVEMENT. THIS IS NOT TRUE BECAUSE BY THE FOUNDATION BEING REMOVED THE WALLS ARE EXPOSED TO DIRT INTERNALLY .AND BEING OLD WITH WOOD AND MORTAR THE WALLS ARE CRACKING. THE ELECTRIC PLUGS ARE SHORTING OUT, CATCHING ON FIRE AND THE HOUSE IS FREEZING NO MATTER HOW HIGH THE THERMOSTAT. IT IS LIKE LIVING IN A CAVE. I AM A MEMBER OF THE ELLWOOD CITY PLANNING COMMISSION AND THERE ARE NUMEROUS CODE VIOLATIONS. THE MONTHLY PAYMENT IS $146.71 ON A $12, 000 LOAN AND IT IS SO WRONG . WE CONTACTED THE DIFFERENT OFFICES OF CAPITAL ONE AND GOT TRANSFERRED TO PAY THE BILL IN ATLANTA GA.WE I AM SURE THAT THEY SHOULD BE CHARGED WITH RECKLESS ENDANGERMENT. MAE IS ON A SET INCOME AND IT IS SO STRESSFUL. TO ALL OF US . CORDS ARE MELTING THAT ARE PLUGGED IN THE DIFFERENT ROOMS. THE RE HAS TOBE A SOLUTION. I CONTACTED THE BETTER BUSINESS BUREAU IN PITTSBURGH BUT WE DID NOT HAVE THE CONTRACT THAT WAS A YELLOW SHEET OF PAPER- ONE PAGE WITH A FEW LINES ON A SQUARE TO EXPLAIN THE SHODDY WORK. IT WILL COST THOUSANDS OF DOLLARS TO REPAIR THE DAMAGE AND MAE IS SO FORGETFUL SHE DOES NOT EVEN REMEMBER WHO SHE TALKED TO OR WHAT THEY SAID.THE OFFICE ON AGING SAYS I HAVE RIGHTS TO HELP HER THIS WAY. MANY OF THE WORKERS QUIT THE COMPANY AND EXPLAINED THAT THEY DID NOT FOLLOW THE RULES THEY MADE MESSES. SINCE THE FLOOR WAS PAVED OVER WE HAVE NO WAY OF CHECKING THE JOB. THE SUMP PUMP ALLOWS RATS FREE ACCESS TO THE CELLAR AND THERE ARE EXTENSION CORDS HANGING DOWN FROM THE CEILING. THE WIRING CAN NOT HANDLE IT.THERE ARE TICKING NOISES WHEN THE THERMOSTAT CLICKS ON AND OFF. FRENCH DRAINS ARE SUPPOSED TO BE OUTSIDE THE HOSE IN THE GROUND INCHES AWAY FROM THE HOUSE. THANK YOU FOR YOUR TIME.