My Account was debited twice in the amount of 49.95 by 2 checks numbered 9999 and 10001. I do not know who these people are. They sent me a check in the amount of 49.95 refund, but I am crossing my fingers the check is good. I am still waiting for the second refund to be sent and there is no way to speak to a real person. I am very angry. I cannot afford to lose this money. My husband is on disability and this was money we needed for meds.