I thought I was signing up for the Everwhite free trial kit and fully expected the shipping charge of $3.87 on May 13th. The website stated that my account would automatically be charged for a monthly fee if I did not contact them within 14 days; however my bank account was charged $87.47 within 12 days.

I cancelled my bank card and called Everwhite directly and they would not give me a refund because I was not within the 10 day free trial period. They would not have given me a refund regardless because they are scam artists.

The offered me a $20 credit which I declined; they also informed me that I can return the product and with additional phone calls they would credit my account 55% of the initial cost of $87.47, not interested. To date, I have yet to receive my free trial. Do not make the same foolish mistake as I did.

I fell for the post that stated a Canby, Or women was able to receive teeth whitening products on a free trial basis and only had to pay approx. $6 for S/H - I ordered the free trial for only one of the products since the additional product stated that it would charge you after 10 days $87.47 - I ordered the free trial for a teeth whitening wand that did not state any additional charges or subscriptions. I left for vacation and when I returned home a week later I had received a package of a product from "Vivid White Smile" which is not the product even on their website and they charged my card $87.47 as well as signing me up for a subscription so they could continue to charge me that amount monthly. The other whitening wand I actually did request a free trial for never arrived. I called the company and reached Panama although the company you send the product to is in Hollywood, FL and spoke with a supervisor, Sophia Gomez, who then passed me off to a Manager, Stanley Parker, who then put me on hold for over 35 minutes in dead silence until I hung up and called back to receive the recording that they were closed and I would have to call back during regular business hours. Problem still not resolved, they insist I ordered the product and are refusing to refund my money. $90 bucks is worth fighting for especially when it is for something I never ordered... DO NOT FALL FOR THIS SCAM!!! even if you catch the small print as I did, they will still send you product and charge you for it - Guess theft is allowed in Panama via Hollywood, FL...

I got the free trial and then tried to cancel in the 10 day period. The phone number on their website wasn't even active. I had to go to my bank statement and get the number, then when i finally talked to 3 people i was suppose to get the email which i never got! Then i get charged and i talk to a supervisor and he says the web site number is correct now i can't even find it! I also did the alpine white and they had not problem returning my money but everwhite is a horrible scam!!!

I received the free trial and was not happy how strong the bleach agent was so I tried to return the product by calling their customer service number. The first agent called herself Bella and refused to give me the required RMA number so I can return the used and unused product and be in compliance with the terms and conditions. Bella said I did not need a RMA # since I opened the package and that she would just cancel it from her end and I will get an email within 24 to 48 hours. I was getting very upset and asked for her supervisor which she declined. So my next step was to call back and try for another representative, which I did and his name was Zack. Zack also was reluctant to give me the required RMA # and I would not get off the phone until he finally gave in and gave it to me. Then I asked for the return address and again he was hesitant. I asked Zack if he could give me the company website address so I can read him the terms and conditions and he said he is not at liberty to give me the website address. That comment really made me question the integrity of this company. I have a so-called RMA# and address, but the company tries very hard to trick you into becoming non-complient with the terms and conditions of the free trial period. DO NOT BUY FROM THIS COMPANY. Their number is 888-869-2674. They change their name from advertisement to adversitement so use the number as reference to see if it is the same company which is called EverWhite. This is a quote from their website terms and conditions, "If you are unsatisfied with our Product for any reason, simply cancel your order by contacting the customer service phone number Live customer service agents are available 9am to 7pm EST on Monday to Friday before your 10 Day Trial Period expires. Upon contacting Company and cancelling your order, you will be provided with a Return Merchandise Authorization (“RMA”) number. After canceling your order, you will have 10 days to return the unused portion of the Product, or if it is empty, just return the empty bottle to our Company. You must write the RMA number on the return packaging in order to avoid being billed for the Product." Do not trust this company!

Everwhit / Vivid White: Be very aware of this Producs scam. There are no special terms that come with the product, when you try to send it back for the full refund you are told there is a 45% restocking fee (criminal). I have not used, nor plan on using this product so I have no testimony on how it works, just their deceiving delivery. Everything that I have just read above is fact. I also have canceled my Debt card to avoid future charges from this very misleading company that is stealing people’s money. Save you money and time unless you enjoy a run around.